Victoria, Bc Outreach specialist Jobs – 13 Openings This Week

Customer Retention Specialist — Online Health Programs
LogiCall Services Inc —Victoria, BC
- $22–$26 an hour
- Temporary
- CRM software
- Sales
- Medical office experience
- Dental care
Quick apply
2d
Vegetation Coordinator (Various Locations)
BC Hydro —British Columbia
- $86,000–$92,600 a year
- Full-time
- Bachelor's
- Driving
- Quality Control
14d
Associate, Business & Operations Management
Wellesley Consulting Group (WCG) —Victoria, BC
- $30–$40 an hour
- Part-time
- Hybrid work
- CRM software
- Google Suite
- Sales
- Work from home
- Flexible schedule
Quick apply
6d
Export Advisor – Businesses Owned by Indigenous Peoples
Export Navigator —British Columbia
- $50–$60 an hour
- Full-time
- Remote
- Salesforce
- Business development
- Bachelor's
Quick apply
Occupational Therapist
Island Health —Victoria, BC
- $45.15–$56.17 an hour
- Temporary
- Bachelor's
- Case management
- Patient care
- Designated paid holidays
- Disability insurance
9d
Personal Insurance Executive
HUB International —Victoria, BC
- $50,000–$60,000 a year
- Full-time
- Business development
- No travel
- Communication skills
- Disability insurance
- Paid time off
Primary Care Physician
Victoria Cool Aid Society —Victoria, BC
- Part-time
- Patient care
Family Practitioner, Slhexun sun’ts’a’ Clinic
Island Health —Duncan, BC
- $2,200–$4,400 a month
- Immediate opening
- Patient care
- EMR systems
- In-person
- Dental care
SAFER Licensed Practical Nurse - Casual
AVI Health and Community Services —Victoria, BC
- $32.84–$41.35 an hour
- Medication administration
- Analysis skills
- Computer skills
Quick apply
Regional Manager/Technical Advisor Prairie Region
Emergency Response Assistance Canada (ERAC) —Canada
- Full-time
- Remote
- Management
- Up to 50% travel
- Writing skills
- Relocation assistance
- Dental care
Quick apply
8h

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Evaluation Specialist
Responsible Gambling Council —Toronto, ON
Develop and implement data collection procedures and measurement tools to support evaluation, research, and evidence-based program implementation.
$54,200–$67,800 a year
11d
Registered Dietitian (Family Health Team)
Carefirst Seniors & Community Services Association —Toronto, ON
Valid CPR/first aid certification. Develop, implement and evaluate individualized nutritional care plans for patients, based on comprehensive needs assessment…
$65,000–$75,000 a year
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Customer Retention Specialist — Online Health Programs

LogiCall Services Inc
Victoria, BC

Quick apply

Job details

Temporary | Full-time
2 days ago

Benefits

Extended health care
Dental care

Skills

CRM software
Customer retention
Document preparation
Sales
Medical office experience
Process improvement
Technical support
Change management
Content development
Client services
Written report writing
Scripting
Customer service orientation
Outbound calling
Training & development
Personal Information Protection and Electronic Documents Act (PIPEDA)
Standard operating procedures (SOPs)
Communication skills

Full job description

Overview

About the role & project

We are launching a new service line, and we're hiring one person to help us build it.

This is not a standard call centre seat. You'll be the first person in the chair on a brand-new program — making the calls, and also figuring out what works, writing it down, and building the foundation for the team that comes after you. You'll work directly with our project manager.

If you like structure that already exists, this isn't the role. If you like being the person who helps create it, read on.

What you'll do

Run the outreach (roughly 75% of your time)

Contact individuals who started but didn't complete a transaction on our client's patient portal — abandoned intake, abandoned checkout, declined payment
Re-engage them professionally and help them complete the process
Follow up by SMS where a call isn't answered, using approved wording
Provide technical and navigational help with intake forms
Record outcomes accurately in our systems

Build the function (roughly 25% of your time)

Develop and refine call scripts and templates for each service type
Write the standard operating procedure for the end-to-end process
Track and report what's working: contact rates, best call windows, conversion by type, common objections and what actually answers them
Flag process gaps, data problems and system issues to the project manager
Help build the training material the next group of agents will be onboarded with

Important: This is a non-clinical, customer service/sales role. You will not give medical advice, assess eligibility, or make treatment recommendations. All clinical questions are referred to the client's care team. All contact happens before any physician review.

What we're looking for

Required

Several years in customer service with real outbound calling experience — not inbound support only
A sales background, with a consultative approach rather than a hard-close style
Strong written communication — you'll be producing documentation others rely on
Comfortable with ambiguity and changing process in a start-up environment
Able to work in our Victoria office, with schedule flexibility for US time zones

An asset

Experience in a healthcare, pharmacy, clinic, medical office or benefits setting
Familiarity with CRM and dialer systems
Exposure to HIPAA, PIPEDA or similar privacy frameworks
Any experience documenting process, writing SOPs or training others

What we offer

$22.00 – $25.00 per hour, depending on experience
Performance incentives on top of base wage
Full training, including HIPAA and privacy certification
Company equipment and a dedicated workspace in our Victoria office
Genuine potential for the role to become permanent, and to grow into a team lead position as the division expands

Pay: $22.00-$26.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental care
Extended health care

Application question(s):

Do you have at least two years of outbound calling experience (making calls, not receiving them)?

Have you worked in a start-up or new-program environment where you helped build the process rather than following an existing one

*
Have you worked in a healthcare, pharmacy, clinic, medical office, benefits environment? (not required)

Work Location: In person

Quick apply

Refine Your Search

outreach specialist jobs in victoria, bc

Customer Retention Specialist — Online Health Programs

Vegetation Coordinator (Various Locations)

Associate, Business & Operations Management

Export Advisor – Businesses Owned by Indigenous Peoples

Occupational Therapist

Personal Insurance Executive

Primary Care Physician

Family Practitioner, Slhexun sun’ts’a’ Clinic

SAFER Licensed Practical Nurse - Casual

Regional Manager/Technical Advisor Prairie Region

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