Victoria, Bc Records manager Jobs – 479 Openings This Week

Director of Operations
Westin Bear Mountain Resort & Spa —Victoria, BC
- $95,000–$105,000 a year
- Weekends as needed
- Bar
- Hotel
- Team management
- Dental care
- Paid time off
Quick apply
10h
HR Generalist
Silverstone Care Centre —Victoria, BC
- $70,000–$80,000 a year
- Overtime
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Designated paid holidays
- Disability insurance
Quick apply
13h
Head of Operations, Supervision
Journal Technologies —Victoria, BC
- Full-time
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Head of Operations, Courts
Journal Technologies —Victoria, BC
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Head of Operations, Defender
Journal Technologies —Victoria, BC
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Head of Operations, Prosecutor
Journal Technologies —Victoria, BC
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Project Manager
Vantix Systems Inc —Victoria, BC
- $87.50–$125.00 an hour
- Contract
- Microsoft Powerpoint
- Computer science
- Microsoft Excel
10d
Manager, Contracts
BC Transit —Victoria, BC
- $105,000–$155,300 a year
- Full-time
- Contracts
- Business
- Commuter benefits
- Dental care
14d
Project Lead (Permanent)
Babcock International —Victoria, BC
- $67,021–$87,865 a year
- Temporary
- PMP
- Project management
- Communication skills
- Dental care
Project Manager
Compugen Inc —Victoria, BC
- $74–$86 an hour
- Microsoft Outlook
- Management
- Project management
2d
Portfolio Administrative Manager
Royal Roads University —Victoria, BC
- $86,955–$117,444 a year
- Temporary
- Microsoft Excel
- Writing skills
- Bachelor's
9d
Corporate Officer
Cowichan Valley Regional District —Duncan, BC
- $132,099.54–$154,556.46 a year
- Full-time
- Remote
- Supervising experience
- Business
- Leadership
- Dental care
- Flextime
1d
Program Manager, Employment Services
John Howard Society of Victoria —Victoria, BC
- $70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Sales Account Manger, Communications System Specialist
RadioWorks Communications —Victoria, BC
- $60,000–$80,000 a year
- Part-time
- Sales
- English
- Computer skills
- Disability insurance
- Dental care
Quick apply
1d
Senior Architectural Technologist
Woodsmere Holdings Corp —Victoria, BC
- $100,000–$130,000 a year
- Full-time
- AutoCAD
- Construction experience
- In-person
- Dental care
- Paid time off
Quick apply
Senior Surveyor Fly in Fly Out
Confidential —British Columbia
- From $40 an hour
- Overtime
- CAD
- Analysis skills
- Construction experience
- Wellness program
- Tuition reimbursement
Quick apply
Store Manager
Ann-Louise Jewellers —Victoria, BC
- $45,000–$55,000 a year
- Full-time
- Customer service
- High school diploma or GED
- Supervising experience
- Dental care
- Vision care
Quick apply
Strata Caretaker
Firm Management —Victoria, BC
- $75,000–$85,000 a year
- Overtime
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Dental care
Quick apply
Glass Technician - Mobile (Greater Victoria Locations)
Boyd Autobody & Glass —Victoria, BC
- $30–$33 an hour
- Full-time
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Assistant Manager
Sporting Life Group —Victoria, BC
- $50,000–$60,000 a year
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Vision care
9d
Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital
VCA Canada Animal Hospitals —Victoria, BC
- $27–$40 an hour
- Full-time
- Management
- Customer service
- Laboratory experience
- Dental care
- Tuition reimbursement
Senior Development Manager
Greater Victoria Citizens' Counselling Centre —Victoria, BC
- $62,400–$70,000 a year
- Full-time
- Hybrid work
- Bilingual
- CRM software
- English
- Dental care
- Paid time off
Quick apply
7d
Building Manager
Devon Properties Ltd. —Victoria, BC
- $55,000–$60,000 a year
- Full-time
- Customer service
- Microsoft Office
- Plumbing
- Paid time off
Quick apply
10d
Restoration Project Manager
On Side Restoration —Victoria, BC
- $50,000–$90,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Project management
- Disability insurance
- Dental care
Quick apply
1d
Field Service Technician - Electronics/Electromechanical Repair
Leading Manufacturer of equipment used in Grocery Industry —Victoria, BC
- Up to $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Schematics
- Profit sharing
- Wellness program
Quick apply

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Director of Operations

Westin Bear Mountain Resort & Spa
Victoria, BC

Quick apply

Job details

Full-time
10 hours ago

Benefits

On-site gym
Dental care
Paid time off
Vision care
On-site parking

Skills

Quality assurance
Team management
Organizational skills
Budgeting
Business
Leadership
Strategic planning

Full job description

Who we are

The Westin Bear Mountain Resort & Spa in Victoria is a luxurious 5-star hotel with 91 rooms, a restaurant, a bar and lounge area, a 300-person ballroom, and conference facilities. The hotel is part of the Westin brand, which falls under the Marriott umbrella. The hotel also features a state-of-the-art spa and serenity pool. We pride ourselves on providing exceptional guest experiences in a dynamic and welcoming environment. As part of our commitment to excellence, we are seeking a highly driven and experienced Director of Operations to join our Executive Leadership Team.

Position Summary

The Director of Operations is responsible for supporting the overall daily operations of the hotel, with direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services. This role ensures that all areas operate efficiently, profitably, and in alignment with Westin brand standards, service expectations, and hotel ownership’s objectives.

The Director of Operations works closely with department heads and frontline teams to deliver a consistent guest experience while maintaining strong operational controls, associate engagement, and service excellence.

The Director of Operations will demonstrate excellent leadership, communication, problem-solving, and organizational skills and will have the ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.

Key Responsibilities

Hotel Front Office Oversight

Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.

Food and Beverage Oversight

Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.

Spa Oversight

Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.

Leadership and Team Management

Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.

Financial and Business Performance

Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.

Guest Experience and Brand Standards

Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.

Core Competencies

Operational leadership
Guest service excellence
Team development
Brand standard execution
Revenue optimization
Conflict resolution
Cross-department collaboration
Quality assurance and compliance

Experience/Skills/Education

A minimum of two years of experience as a Director of Operations, or in a comparable senior operational leadership role, within a full-service, major-brand hotel or resort.

Strong knowledge of all key areas of hotel and resort operations.

Proven leadership, team management, coaching, and employee development skills.

Demonstrated experience in strategic planning, operational execution, and cross-departmental leadership.

A successful track record of improving operational performance, financial results, service standards, and guest satisfaction.

A degree from an accredited university in Business Administration, Hotel and Restaurant Management, Hospitality Management, or a related field is considered an asset.

Previous leadership experience within a Marriott-branded property is considered an asset.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Benefits:

Dental care
On-site gym
On-site parking
Paid time off
Vision care

Flexible language requirement:

French not required

Ability to commute/relocate:

Victoria, BC V9B 6R3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

records manager jobs in victoria, bc

Director of Operations

HR Generalist

Head of Operations, Supervision

Head of Operations, Courts

Head of Operations, Defender

Head of Operations, Prosecutor

Project Manager

Manager, Contracts

Project Lead (Permanent)

Project Manager

Portfolio Administrative Manager

Corporate Officer

Program Manager, Employment Services

Sales Account Manger, Communications System Specialist

Senior Architectural Technologist

Senior Surveyor Fly in Fly Out

Store Manager

Strata Caretaker

Glass Technician - Mobile (Greater Victoria Locations)

Assistant Manager

Veterinary Technician, ER/ICU, Central Victoria Veterinary Hospital

Senior Development Manager

Building Manager

Restoration Project Manager

Field Service Technician - Electronics/Electromechanical Repair

I want to receive the latest job alerts for records manager in victoria, bc

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