Westlock, Ab Service advisor technical Jobs – 14 Openings This Week

Service Advisor - Technical
Rocky Mountain Equipment —Westlock, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
12d
Service Advisor- Non Technical
Rocky Mountain Equipment —Westlock, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
6d
Journeyman Heavy Duty Technician or 4th Year Apprentice
New West Truck Centres —Alberta
- $38.12–$45.86 an hour
- Overtime
- In-person
- Leadership
- Relocation assistance
- Dental care
Quick apply
Automotive Diesel Technician – Relocation Assistance – Victoria BC
Harris Victoria Chrysler Dodge Jeep Ram —Alberta
- From $55 an hour
- Full-time
- Maintenance
- Electrical experience
- Automotive diagnostics
- Disability insurance
- Relocation assistance
Quick apply
Trades Recruiter
Phoenix Industrial —Alberta
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
Automotive Transmission Technician - Relocation Assistance - Victoria, BC
Harris Victoria Chrysler Dodge Jeep Ram —Alberta
- From $55 an hour
- Full-time
- Customer service
- Maintenance
- Automotive diagnostics
- Store discount
- Disability insurance
Quick apply

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Service Advisor- Non Technical
Rocky Mountain Equipment —Westlock, AB
Communicate with customers by taking phone calls and meeting with clients to formulate the best service plan for their budget and needs.
Quick apply
6d
Service Advisor - Technical
Rocky Mountain Equipment —Westlock, AB
Our commitment of doing 'Right by You' empowers us to provide a consistent, reliable, and safe experience to all our customers and build long-lasting…
Quick apply
12d

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Valid driver’s licence with a clean driving record. Proven leadership experience managing residential HVAC service technicians or similar field service teams.
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Service Advisor - Technical

Rocky Mountain Equipment
Westlock, AB

Quick apply

Job details

Full-time
12 days ago

Skills

Microsoft Word
Microsoft Excel
Customer service
Administrative experience
High school diploma or GED
Computer skills
Communication skills

Full job description

JOB TITLE: Service Advisor – Technical

POSITION TYPE: Permanent, Full-Time
BRANCH: Westlock, AB
REPORTING TO: Service Sales Manager

The Alberta Agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment. RME consists of 45 construction and agricultural equipment branches across Alberta, Saskatchewan, and Manitoba. Our commitment of doing 'Right by You' empowers us to provide a consistent, reliable, and safe experience to all our customers and build long-lasting relationships with the greater community.

The Service Advisor is the liaison between customers in need of repairs and the Service Manager. The advisor schedules maintenance and handles the appropriate paperwork. As the successful candidate, you will be the point person for customer inquiries, complaints, and estimates. If process-driven, efficient and organized describe how you like to work, the Service Advisor position is for you. It doesn’t stop there—RME is committed to offering comprehensive training, support and career development to our employees to assist them with their career goals.

Job Duties and Responsibilities Include:

Communicate with customers by taking phone calls and meeting with clients to formulate the best service plan for their budget and needs.
Present cost estimates, billing statements, and explain billing details to customers.
Utilize CDK to maintain electronic and/or paper records of completed service work.
Provide detailed explanations of work completed by mechanics and communicate suggestions for future maintenance.
Review and finalize all work orders; ensuring that proper stock numbers, hours submitted, accounts charged, and wording is correct and signed off by the service manager.
Receive and request payment from customers.
Liaise with customers to provide consistent updates on status of repairs.
Administer warranty process; checking hours on machine, entering information into warranty site, and work through all further steps of warranty process.
Update WIP spreadsheets with new and closed work orders and current status.
Other duties as assigned.

Job Requirements and Qualifications Include:

High school diploma.
Excellent computer skills including Microsoft Word, Excel, and other software.
Exceptional customer service skills and communication skills.
Previous administrative experience.
Ability to interpret work orders, billing statements, safety considerations, and necessary maintenance for a variety of equipment.
Technical Knowledge of agriculture and/or construction equipment is an asset.
Previous warranty administration experience with Case IH and New Holland Equipment is an asset.
Previous Service Writer experience within an agricultural, construction, automotive or other heavy equipment shop is an asset.

We offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health/personal days for all employees each year.

We thank all applicants for their interest; however, only candidates selected for an interview will be notified.

Quick apply

Refine Your Search

service advisor technical jobs in westlock, ab

Service Advisor - Technical

Service Advisor- Non Technical

Journeyman Heavy Duty Technician or 4th Year Apprentice

Automotive Diesel Technician – Relocation Assistance – Victoria BC

Trades Recruiter

Automotive Transmission Technician - Relocation Assistance - Victoria, BC

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