whistler, bc guest experience agent, pyramid lake lodge Jobs – 45 Openings This Week

Spa Experience & Housekeeping Manager
Groupe Scandinave inc. —Whistler, BC
- $64,000–$70,000 a year
- Weekends as needed
- Management
- Supervising experience
- Cleaning
Quick apply
12d
Front Desk Agent
Whistler Platinum —Whistler, BC
- $23–$25 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
- Flexible schedule
Quick apply
Guest Experience Agent
Groupe Scandinave inc. —Whistler, BC
- $20.65 an hour
- Weekends as needed
- Customer service
- Communication skills
- Wellness program
Quick apply
12d
Guest Service Agent
Sunwolf Riverside Resort —Brackendale, BC
- From $21.50 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
7d
Guest Experience Agent
Groupe Scandinave inc. —Whistler, BC
- $20.65 an hour
- Weekends as needed
- Customer service
- Communication skills
- Wellness program
Quick apply
12d
Guest Services Agent
Nita Lake Lodge —Whistler, BC
- From $22 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Wellness program
- Paid time off
Quick apply
3d
Front Desk Agent
Summit Lodge Boutique Hotel —Whistler, BC
- From $22 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
- Wellness program
- Commuter benefits
Quick apply
3d
guest services agent - hotel
Nita Lake Lodge - Hotel —Whistler, BC
- $22 an hour
- Full-time
- Word processing
- English
- Hotel
- Wellness program
- Dental care
Reservations Agent
Westin Resort and Spa Whistler —Whistler, BC
- $22 an hour
- Full-time
- Sales
- Customer service
- Hotel
Quick apply
front desk agent
Pangea Pod Hotel —Whistler, BC
- $24 an hour
- Temporary
- English
- Hotel
- High school diploma or GED
front desk agent
Pinnacle Hotel Whistler —Whistler, BC
- $29.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Guest Service Agent
Hilton Whistler Resort & Spa —Whistler, BC
- $21.20–$26.11 an hour
- Full-time
- Customer service
- English
- Hotel
- Tuition reimbursement
Quick apply
5d
Front Desk Agent
Hotel Squamish —Squamish, BC
- $17.85–$23.73 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
8d
Front Desk Agent - Hotel
Squamish Hospitality Group Inc. —Squamish, BC
- $21–$24 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Paid time off
- Flexible schedule
Quick apply
11d
Guest Experience Agent - Gibbons Whistler, BC
Gibbons Whistler —Whistler, BC
- $22–$24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Flexible schedule
Quick apply
Front Desk Agent
Whistler Platinum —Whistler, BC
- Weekends as needed
- Hospitality
- Customer service
- Maintenance
Quick apply
Front Desk Agent
Westin Resort and Spa Whistler —Whistler, BC
- $21 an hour
- Immediate opening
- Customer service
- Microsoft Office
- Hotel
Quick apply
Guest Experience Supervisor
Gibbons Whistler —Whistler, BC
- $50,000–$55,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Guest Experience Associate - Seasonal
Squamish Canyon —Squamish, BC
- $21–$22 an hour
- Part-time
- Customer service
- Basic math
- Guest services
12d
Reservations & Royal Service Agent
FAIRMONT —Whistler, BC
- $22.35–$26.95 an hour
- Full-time
- Hotel
- Front desk
- Hotel experience
Quick apply
12d
Spa Experience Agent
Groupe Scandinave inc. —Whistler, BC
- $21.16 an hour
- Weekends as needed
- Customer service
- Cleaning
- Communication skills
- Wellness program
Quick apply
Front Desk Supervisor
Blackcomb Springs Suites —Whistler, BC
- From $26.35 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Wellness program
- Commuter benefits
Quick apply
Reservation Agent
Groupe Scandinave inc. —Whistler, BC
- $21.16 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
Quick apply
Night Cleaning Agent
Groupe Scandinave inc. —Whistler, BC
- $23.70 an hour
- Full-time
- Heavy lifting
- Cleaning
- Communication skills
Quick apply
Night Cleaning Agent - Part Time
Groupe Scandinave inc. —Whistler, BC
- $23.70 an hour
- Part-time
- Heavy lifting
- Cleaning
- Leadership
Quick apply
14d

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Spa Experience & Housekeeping Manager

Groupe Scandinave inc.
Whistler, BC

Quick apply

Job details

Full-time
12 days ago

Skills

Management
Post-secondary education
Supervising experience
Cleaning
Communication skills
Driving Licence

Full job description

Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition, where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values

Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.

Expectations
Responsible for overseeing and assessing the day to day needs of the Spa Experience & Housekeeping departments.

Salary: $64,000 - $70,000

Tasks & Responsibilities:
The Spa Experience & Housekeeping Manager is responsible for the smooth and efficient operations of the Spa Experience and Night Housekeeping teams. As a manager at the Scandinave Spa, this role is critical in the overall operations of the facility and the experience of the guest. This role is responsible for but not limited to:

Ensure Scandinave Spa standards are met with relation to:
Cleanliness
Guest interactions
Pool operations
Site operations
Company policies and procedures
Budget management and department strategy development.
Producing department reports.
Inventory and stock management.
Personnel management
Hiring and training
Coaching and development; mentoring of department leaders
Scheduling
Payroll
Performance management with the support of supervisors and team leader when required.
Recognition
Meetings with your supervisors, team leaders and agents.
Departmental project management
Health & safety management as it applies to your department and the facility.
Staff
Guest
Facilities
In conjunction with the Maintenance manager, ensure facility structures are maintained and operating efficiently.
Supporting the teams – examples such as:
Covering shifts when required.
Dealing with challenging guest situations.
Talking through solutions for challenges the team’s experience.
Being a strong leader at the Scandinave by:
Leading by example.
Delegating tasks and responsibilities fairly.
Providing positive and constructive feedback in a timely manner.
Being accountable for your work as well as the work of your team.
Demonstrating clear and concise communication.
Managing your time effectively and efficiently.
Equally splitting your time supporting both the Spa Experience and Night Housekeeping teams.
Being innovative; looking for ways to consistently develop the departments.
All other tasks requested of you for the smooth and efficient operations of the Scandinave Spa Whistler.

Spa Experience Team
The Spa Experience Team are responsible for maintaining the site and facilities throughout the day. The team operates from 7am to 10pm daily, working various shifts. The spa experience team plays an important role in the guest experience through the facility. Their responsibilities involve but are not limited to:

Ensuring the cleanliness standards on site are upheld throughout the facility:
Locker rooms
Site
Massage pavilion
Parking lot
Water features
Ensure guests are adhering to our core policies:
Code of silence
Device-free zone
Assist in guiding guests through their Scandinave Spa visit with a thorough knowledge of all our spa features.
Parking lot management.

Night Housekeeping Team
The night housekeeping team plays an important role in preparing the facility for guests for the next day. This team works overnight from 9:30pm to 8:30am and are responsible for ensuring the cleanliness of the entire facility meets established Scandinave Spa standards. Their responsibilities involve but are not limited to:

Cleaning of all buildings and features at the Scandinave Spa to the Scandinave standard, including:
Saunas
Steam rooms
Solariums
Locker rooms
Massage rooms
Lobby
Administrative areas
Deep cleaning.

Prerequisites:

Post-secondary education in a related field.
Minimum of 3 years of experience in a supervisor or management role of a team of 10 people or more.
Previous housekeeping experience.
Experience in commercial pool operation is a bonus.
Must have great leadership, communication, and interpersonal skills.
Must be able to think on their feet, be proactive, problem solve, and deal with change on a daily basis.
Must be available to work full-time and attend functions after work on a semi-regular basis.
Must be able to work weekends, holidays, and be flexible to work AM/PM/Overnight shifts according to business demands.
Able to lift 20 lbs.
Having a valid driver's license is a bonus.
Clear criminal record check.

#WHISPA23

Quick apply

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