Salary range: The salary range for this position is CAD $38.88 - $55.89 / hour Why Fraser Health?:
Join Fraser Health – Transform Home & Community Care
Fraser Health is building the next generation of Home & Community Care integrated, data-driven, and digitally enabled. We are seeking a Functional Analyst/Business Analyst to play a pivotal role in advancing clinical systems, workflow optimization, and automation across the region.
This role sits within our Clinical Innovation & System Optimization team, where you will operate at the intersection of clinical operations, analytics, and technology translating frontline challenges into scalable, system-wide solutions.
Why This Role Matters
You will help:
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Reduce administrative burden for clinical teams
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Enable automation and intelligent workflows (RPA, AI, digital tools)
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Improve access, flow, and patient outcomes in community care
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Standardize processes across a complex, multi-program environment
What You’ll Do
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Act as the bridge between clinical operations, data and technology, ensuring systems align with clinical and business needs
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Lead process mapping, requirements gathering, and workflow redesign to identify improvement and automation opportunities
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Support and scale automation initiatives (RPA)
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Collaborate with clinical, operational, data and IT partners
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Drive continuous improvement by standardizing processes and workflows
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Lead development testing (UAT), implementation, and adoption of new system and automation solutions
Who You Are
You’re a strategic thinker with strong analytical skills, a passion for healthcare improvement, and the ability to communicate complex insights clearly. You enjoy working collaboratively and are driven to make a difference through data.
Join us and help turn insight into action—improving care for the communities we serve.
#LI-DNI
Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Provides leadership and support by applying expert knowledge in health economics and skills in data extraction, data manipulation and analysis to advise on evidence-based clinical practice and operational decision making; plans and develops reporting requirements by reviewing clinical, financial, human resource and operational data to develop strategic business cases; prepares supporting documents, briefing papers, strategic and tactical reports for an assigned area and/or portfolio for submission to funding organizations, Fraser Health Executive and other stakeholders; works collaboratively with clinical teams and other internal stakeholders in the support of the mission, philosophies and goals of Fraser Health.
Responsibilities:
- Coordinates work activities related to data collection and the production of key performance metrics reports and evaluation measures related to the assigned program/initiatives and other assigned projects.
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Verifies the accuracy, consistency and integrity of data and information by consulting with project and work team leads to confirm and validate the data and contents of reports and documents.
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Provides detailed multi-source data analysis, interpretation and advice by compiling and reviewing financial, human resource, clinical and operational data.
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Documents reports on data quality and provides recommendations to resolve data quality and collection issues; provides technical advice to staff regarding data, statistical analysis and related data support to improve and maintain consistent data quality and collection.
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Collaborates with staff and internal contacts to identify reporting needs, analyses current processes and identifies opportunities to reduce redundancies and ensure accurate and consistent reporting processes to support key business objectives and project initiatives.
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Provides work direction and expert advice on methods to address business needs through the improved use of automated tools; facilitates discussion on future requirements in consultation with users and prepares business cases to document and assist in refining existing work processes.
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Prepares strategic documents for program service planning and delivery including briefing papers, confidential business cases and operational/clinical reviews for area/department leadership.
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Provides expertise during different phases of information system implementation to ensure reporting requirements meet established guidelines and standards; responds to data requests as required.
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Develops annual performance plans including goals and objectives for assigned area of responsibility in collaboration with the Director/Manager or appropriate designate.
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Participates on internal/external committee meetings as requested.
Qualifications:
Education and Experience
Bachelor’s degree in Health Economics, Statistics, Computer Science or related discipline, supplemented with five (5) to seven (7) years’ recent related experience in decision support, data analysis and/or health care management, or an equivalent combination of education, training and experience.
COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
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Demonstrated knowledge and understanding of the health care system.
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Demonstrated ability to analyze clinical, administrative and financial data.
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Demonstrated understanding of relational and multi-dimensional database concepts.
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Knowledge of other health care disciplines and their role within healthcare.
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Working knowledge of health care economics and statistics.
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Ability to operate related equipment including applicable software applications.
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Physical ability to perform the duties of the position.
