service administrator Jobs

Service Administrator - Contract
Diploma Healthcare Group —Edmonton, AB
- $52,000–$59,000 a year
- Temporary
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Service Administrator
Tridon Communications —Hinton, AB
- Customer service
- Microsoft Office
- Communication skills
Quick apply
2d
Customer Service Administrator
Air North —Whitehorse, YT
- $24 an hour
- Full-time
- Customer service
- Forklift
- Administrative experience
- Dental care
Office Administrator
Provincial Refrigeration LTD —Edmonton, AB
- $30–$35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
1d
Front Desk Administrator
Provincial Refrigeration LTD —Edmonton, AB
- $25–$30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
1d
Debt Solutions Administrator (Remote)
Farber Debt Solutions —Remote
- $42,000–$47,000 a year
- Full-time
- Remote
- Microsoft Office
- Administrative experience
- Computer skills
- Dental care
- Tuition reimbursement
Quick apply
Office Administrator (Part Time, Flexible Hours)
TAKK Equipment Rentals LTD —Chestermere, AB
- $22–$26 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
2d
Service Administrator (Bilingual)
Diploma Healthcare Group —Mississauga, ON
- $48,000–$60,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
OFFICE ADMINISTRATOR
AFD Petroleum Ltd. —Whitehorse, YT
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Dental care
- Vision care
Quick apply
5d
Junior Maintenance Administrator
FG Deli Group Ltd. —Langley, BC
- $52,000–$60,000 a year
- Full-time
- Microsoft Office
- Communication skills
Customer Service/Order Desk Administrator
OZ Optics Ltd —Ottawa West, ON
- $45,000–$50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Office Administrator / Assistant Property Manager (FT/PT)
On-Site Solutions Inc. —Fort McMurray, AB
- From $50,000 a year
- Part-time
- Customer service
- Administrative experience
- High school diploma or GED
- Dental care
- Tuition reimbursement
Quick apply
6d
Office Administrator
Lethbridge North County Potable Water Co-op —Lethbridge, AB
- From $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
4d
Operations Administrator
Acden —Fort McMurray, AB
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
3d
Program Administrator, Funded Programs – contract position
CWB Group - Industry Services —Toronto, ON
- $29.35–$36.00 an hour
- Bilingual
- Microsoft Word
- Microsoft Excel
- Flexible schedule
10d
Office Administrator
Fuel Nexus Corp. —Lloydminster, AB
- $43,000–$45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
3d
AR Administrator (1yr Contract)
Entertainment Partners —British Columbia
- $50,000–$60,000 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Paid time off
- Flexible schedule
Data Administrator
The Career Foundation —Toronto, ON
- $18.35 an hour
- Temporary
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Site Administrator
TNDC (Tahltan Nation Development Corporation) —Dease Lake, BC
- $28.64–$35.81 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
10d
Service Administrator
DSL Ltd. —Port Coquitlam, BC
- $55,000–$60,000 a year
- Full-time
- Sales
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Training Administrator
Irwin's Safety & Industrial Labour Services Ltd. —Calgary, AB
- $25–$28 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
- Life insurance
8d
Administrator Maintenance
Evolution Mining —Red Lake, ON
- $71,000–$96,000 a year
- Microsoft Access
- Microsoft Office
- SharePoint
- Disability insurance
- Dental care
4d
Bookkeeper/Office Administrator
Confidential —Newmarket, ON
- $24–$27 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2d
Customer Service Administrator
TEAMS Transport —Woodstock, ON
- From $45,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Project Administrator
Polaron Solar Energy —North York, ON
- $40,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Administrative experience
Quick apply

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Service Administrator - Contract

Diploma Healthcare Group
Edmonton, AB

Quick apply

Job details

Temporary | Fixed term contract

Benefits

Company events
On-site parking

Skills

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
English
Microsoft Office
Administrative experience
Analysis skills
SharePoint
College diploma
Communication skills

Full job description

This is a contract role that will end September 30, 2026

The Company is part of the Diploma Healthcare Group (DHG) which is a group of specialized medical device distribution companies operating in Canada, Australia, New Zealand and Ireland

Somagen Diagnostics Inc. was founded +30 years ago in Edmonton and has grown steadily to become Canada’s largest independent provider of medical diagnostic technology to laboratories, hospitals and clinics. Somagen is the exclusive Canadian distributor for many of the world’s most respected diagnostic product suppliers such as Polymedco, Phadia, and Sakura. We pride ourselves on being a highly technical sales organization providing leading support solutions to our clinical customers. Our proven business model has consistently achieved sustained growth even through challenging economic times.

Vantage Endoscopy and AMT Surgical are leading sales focused distribution organizations specializing in high tech niche diagnostic and therapeutic medical products focused on Endoscopy/GI Suite, GI Clinics and Hospital Operating Rooms across Canada.

We are a high-energy, fast-growing company with a dynamic philosophy and corporate culture. As part of our full-service offering, our Service Centres perform all aspects of equipment repairs and maintenances, and as we grow, we are looking to add an upbeat, energetic, professional individual to join our dynamic Service team to connect our customers, our Service team and our Commercial teams.

The Service Administrator is a vital member of the Technical Services team. This role is responsible for coordinating and managing service requests, work orders, and field activities for Somagen Diagnostics, AMT Surgical, and Vantage Endoscopy.

The Service Administrator is a bilingual (English/French) point of contact for internal teams and external customers, supporting service requests, equipment returns, preventative maintenance, and service documentation. This role includes dispatching field representatives, issuing RMAs, preparing quotes, and maintaining compliance with vendor requirements.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. Experience with Microsoft Office, ERP/order entry systems, and service or customer support is an asset.

What you’ll do:This role is responsible for a variety of functions that include, but are not limited to:

Receive, document, prioritize, and resolve service requests from internal teams and external customers
Create and manage Service Work Orders for loaners, demo devices, new equipment inspections, repairs, and preventative maintenance
Schedule and dispatch Field Service Representatives (FSRs) and support weekly field planning
Issue Return Material Authorizations (RMAs) and prepare service quotes
Respond to customer inquiries via phone and email in a professional and timely manner
Review, close, and invoice Service Work Orders while maintaining accurate records
Coordinate with the Service Centre team on picking slips and equipment returns
Allocate, track, and document service loaner equipment
Create and maintain preventative maintenance schedules for active service agreements
Support compliance with Vendor Service Bulletins and required reporting
Assist FSRs with parts ordering, transfers, and logistics
Maintain service databases and complete internal reports accurately and on time
Perform other related duties as assigned

Requirements:

The successful individual will possess the following skills and qualifications:

Administrative certification or College Diploma; experience in customer service or technical service is preferred.
2–3 years of experience in a Service Centre or customer service role is an asset.
Bilingual proficiency in English and French, with excellent verbal and written communication skills.
Exceptional attention to detail; highly organized and able to prioritize multiple urgent requests in a fast-paced environment.
Strong analytical and problem-solving abilities.
Demonstrated customer service orientation.
Ability to work independently and collaboratively within a team.
Positive attitude and resilience under pressure.
Proven ability to multitask and adapt in a dynamic environment.

Preferred Skills & Certifications

Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook) is required.
· Experience with ERP/order entry systems such as Spire, Microsoft AX, and SharePoint is preferred.
· Mechanical, electronic, or scientific knowledge is considered an asset.

What’s in it for you:

Diverse and dynamic teams with challenging and exciting work
An opportunity to have a real impact on our business.
A great range of social activities
Employee referral program
And so much more!!

Hours and Locations:

Western Distribution and Service Centre - 9220-25 Ave NW, Edmonton, AB T6N 1E1
Hybrid work model

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check and references.

This job posting is an existing vacancy

We rely on people, not algorithms. Our recruiters personally review every application no AI screening is used at any stage.

Job Type: Fixed term contract

Pay: $52,000.00-$59,000.00 per year

Benefits:

Company events
On-site parking

Application question(s):

This role requires regular on-site work at our Edmonton, Alberta office. Are you able to meet this requirement?

Language:

French (preferred)

Work Location: In person

Quick apply

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