western star trucks north Jobs

Service Writer
Western Star Trucks (North) Ltd —Acheson, AB
- $60,000–$75,000 a year
- Full-time
- Management
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
8d
Diesel Mechanic
Premier Truck Group —Cambridge, ON
- $36–$46 an hour
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Service Advisor
Premier Truck Group —Windsor, ON
- $23–$26 an hour
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
5d
Parts Counter Sales
Premier Truck Group —Oshawa, ON
- $22–$27 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
1d
Parts Counter Sales
Premier Truck Group —London, ON
- $28–$32 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
9d
Parts Counter Sales
Premier Truck Group —Windsor, ON
- $24–$27 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
5d
Heavy Duty Mechanic / Truck & Trailer Technician
Velocity Truck Centres —Terrace, BC
- $50–$60 an hour
- Full-time
- Organizational skills
- Time management
- Dental care
- Vision care
Quick apply
Heavy Duty Mechanic / Diesel Truck & Trailer Technician
Velocity Truck Centres —Langford, BC
- Up to $50 an hour
- Full-time
- Organizational skills
- Time management
- Dental care
- Vision care
Quick apply
Heavy Duty Mechanic / Technician
Velocity Truck Centres —Fort St. John, BC
- $55.16 an hour
- Full-time
- Organizational skills
- Time management
- Dental care
- Vision care
Quick apply
1d
Mobile Service Technician - Heavy Duty Mechanic
Velocity Truck Centres —Terrace, BC
- $50–$60 an hour
- Full-time
- Organizational skills
- Time management
- Dental care
- Vision care
Quick apply
Diesel Mechanic
Premier Truck Group —Sarnia, ON
- $39–$45 an hour
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Diesel Mechanic
Premier Truck Group —London, ON
- $39–$51 an hour
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Mobile Diesel Technican
Premier Truck Group —London, ON
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Truck Dealership Sales Consultant
Premier Truck Group —Markham, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Diesel Mechanic
Premier Truck Group —Hamilton, ON
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Apprentice Diesel Technician
Premier Truck Group —Steinbach, MB
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
5d
New Truck Sales Rep
Premier Truck Group —Burlington, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Truck Dealership Sales Consultant
Premier Truck Group —Scarborough, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Used Truck Sales Executive
Premier Truck Group —Winnipeg, MB
- $30,000 a year
- Weekends as needed
- Customer service
- English
- Designated paid holidays
- Dental care
Quick apply
Truck Dealership Sales Consultant
Premier Truck Group —Oshawa, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
New Truck Sales Rep
Premier Truck Group —Stoney Creek, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Truck Dealership Sales Consultant
Premier Truck Group —Whitby, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Apprentice Diesel Mechanic
Premier Truck Group —Oshawa, ON
- $20–$48 an hour
- Full-time
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Recruiter Business Partner
Velocity Truck Centres —Edmonton, AB
- $75,000–$80,000 a year
- Full-time
- No university degree
- Human resources
- Recruiting
- Dental care
- Vision care
Quick apply
New Truck Sales Rep
Premier Truck Group —Hamilton, ON
- $35,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply

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Service Writer

Western Star Trucks (North) Ltd
Acheson, AB

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Casual dress
Extended health care
RRSP match
Disability insurance
Dental care
Tuition reimbursement
Paid time off
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Management
Customer service
Filing
High school diploma or GED
Leadership

Full job description

POSITION TITLE: Service Writer

DEPARTMENT: Service

SUMMARY:

At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed.

We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What started out as a family-owned and operated business all the way back in 1987 has now grown to a group of companies with dealerships with 3 main cities in Northern Alberta.

We believe in building relationships with our customers and getting to know their unique needs. We’re big on communication, keeping our customers and co-workers in the loop every step of the way. And finally, we give a damn. We want our customers to know we care about them and their truck, every step of the way.

Western Star Trucks (North) Ltd. believes in hiring and retaining the best by offering a positive open work environment and Competitive Compensation.

Health, Dental, Vision, Life & Disability Benefits including RRSP/TFSA Matching.

Boot Allowance, Eye Safe Program and various employee discounts.

Opportunities for Career Development. and of course, a Fun and Inclusive Culture!

We provide paid industry training to Expert certify all our Technicians in Western Star, Detroit Diesel, and Cummins. These certifications are premium paid!

We are a proud supporter of the Apprenticeship Program and pay for your tuition!

Due to continual growth, we are on the search for a Team member who will focus on representing the Western Star Trucks (North) by providing Exceptional Customer Service both in person and over the phone, you will assist all customers from check in to check out.

Alternating Shifts:

1st week – 7:00 am – 4:00 pm

2nd week - 9:00 am – 6:00 pm

Working every 6th Saturday 8:00 am – 4:00 pm

RESPONSIBILITIES:

Open work orders at time of booking and maintain control until closed and invoiced while ensuring accuracy and full completion of required fields
Ensure efficient communication with Customer throughout Work order process.
Invoice Work Order at time of sign out by the customer.
Ensure all repair orders are sent to Accounts Receivable for lien application.
Ensure all balances are collected or financed approved prior to release of any units
Open work orders at time of booking and maintain control until closed and invoiced while ensuring accuracy and full completion of required fields
Ensure efficient communication with Customer throughout Work order process.
Invoice Work Order at time of sign out by the customer.
Ensure all repair orders are sent to Accounts Receivable for lien application.
Ensure all balances are collected or financed approved prior to release of any units
Answer incoming Service phone calls.
Handles Repair Order charges, warranty validation & claims coverage’s including computation of charges, submission and follow-up.
Maintains the service library with information that is current.
Maintains a clean and safe work area.
Accounts for all time and for all material used in performing assigned duties.
Follow all safety rules and regulations in performing work assignments.
Handles service department filing and records.
Updates customer profiles using equipment, hours or other information from the customer work orders.
Accurately complete government required paperwork for CVIPs and other registrations.
Assist in handling customer complaints and concerns.
Be aware of and track “comebacks” and make sure the problem is corrected to the customer and dealership’s satisfaction.
Greet customers immediately in a courteous manner.
Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.
Treat all employees and customers fairly, courteously and with dignity.
Maintain positive relationships with customers, other employees and Managers.
Be early, flexible and available for scheduling.
Maintain up to date technical training.
Focus on Quality & Service.
Wear uniform and name badge every day.
Demonstrate an interest in growing the dealerships business.
Completes other duties as assigned.
Answer incoming Service phone calls.

QUALIFICATION & EXPERIENCE REQUIREMENTS:

Excellent Customer Service Skills!
High attention to detail required.
Ability to work in a fast-paced environment and maintain an efficient, professional and enthusiastic attitude.
1-3 years of previous Service Writer experience

Pay: $60,000.00-$75,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care

Work Location: In person

Quick apply

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