account executive

building engineer

sous chef

graphic designer

True North Sports + Entertainment

What is the best part of working at the company?
Free Concerts
Uniform is provided

What is the most stressful part about working at the company?
The Pay
The Hours
Management
Scheduling
Security
Expectations for the pay
Management
Lack of gratitude for employee and services provided

What is the work environment and culture like at the company?
There is no culture. The structure of the organization is pyramid like – where the people at the top think that they are the most important and don't value the time and effort that real heroes put in. There is also no clear lines of communication, and things just go around in circles. When the building was shut down during COVID, no improvements were made to the building. Something as simple as cleaning out fridges or gluing wood panels, could have been done, but nope. Here's the thing, if you're going to raise the price of beer every year, then there should be noticeable improvements. At some point, the organization needs to realize that the only difference between the experience at home or at the arena, is the service and overall experience provided by TNSE. 

What is a typical day like for you at the company?
- Wait in line to get past security
- Find out where you're working
- Go to your spot
- Go to pre-event meeting
- Work event

Working here definitely has its perks, like catching free hockey and Jets games. But let me tell you, it's not all fun and games.

First off, standing for 3.5-4 hours straight with just one 15-minute break? Yeah, that's rough, especially on your back. And don't even think about leaning on the wall for a quick breather – apparently, that's a big no-no.

Management is okay, I guess. Some supervisors act like they own the place, which can be annoying. And let's not even get started on the attendees. Season ticket holders can be a handful – entitled, rude, and demanding special treatment. Dealing with them is like navigating a minefield.

Communication overall could be better. There's often a disconnect between leads, supervisors, and managers, which can make things confusing.

Training? I learned more on the job than I did in any training session.

Perks-wise, you get a discount on food and drinks. Sounds good, right? Well, good luck actually using it when you've got just 15 minutes to grab something and eat it.

Overall, if you're desperate for a job, sure, give True North a shot. But if you're looking for a chill side gig, look elsewhere. It's not worth it.

Major favoritism in regards to job placements during work events.
(Its all about who you know here)
Some employees get to work preferential shifts, locations and longer hours then then other employees that get either the same pay or have the same job title.
Poor pay for what you do.
They do not give proper breaks when working long shifts. (Less than government regulated)
The staff room for breaks holds 12 people, (they employee over 600 part time staff) you end up standing in a hallway when on a break.
The Job Description is very misleading, you do not get to do what the Job Description says you do.
Management doesn't give you the time of day. They look down on you, but talk to you only if your at their level. 
Job concerns are not properly addressed.

It was a non-stop type of position I was always on foot cleaning everywhere and everything.
I learned to clean everything very well and up to standards.
I also learned to have a professional attitude towards all patrons and helped to inform them on their needs.
The management was very good in providing information.
Certain co-workers were disrespectful and most of them were very respectful plus hard working!
The hardest part of the job was enduring judgement from patrons but I kept my emotions inside and held a professional attitude, occasionally I got compliments on my work from patrons.
The most enjoyable part was getting exercise from doing the work!

- I have learned a good balance in my life as in routine. I had a great team to work with me. It was nice daring an event at The MTS Centre when working.

- The the was I always having to watch people wprk and give orders.

- My co-workers were as great and fun, a lot of energy as well as good moods.

- I would say the hardest part was having to work through sick days and never really had a break only daring an event. Also I was only working ( ON CALL )

- The most enjoyable thing was getting to talk to my co-workers.

Some departments are A-OK, mine not so much.
I never heard back when I submitted a concern/complaint, (tons of bulllying).
No work/life balance. Never any pride or respect in the office I worked in.
Other departments had some fine good people and exceptional managers.
I made my mistakes as well, but the majority of my co-workers were sour people.

I'm sure there are many new people and managers now, but I regret ever working here.

Show up, read emails, work on tasks. They claim to have great workplace culture but the very high turnover says otherwise. Most management is ok, company seems very top heavy. Everyone at the bottom makes very little money. Do not be afraid to negotiate your salary if offered a job. You're worth more than they offer you.

What is the best part of working at the company?
The fun of the entertainment that happens at the venue in downtown Winnipeg 

What is the most stressful part about working at the company?
When you’re short handed but nothing the team couldn’t get done 

What is the work environment and culture like at the company?
Diverse and just fun to work at a place where anyone is welcome …

What is a typical day like for you at the company?
It’s not bad it can start slow and get hella busy

Great place to work if you like to learn new things and interact with all kinds of people. Collaborative approach to problem solving is encouraged and I have felt supported in virtually every situation that has arisen. Focus is on guest experience above all else. Can't wait to get back to work. 

Great people..great vibe and helpful staff and very diverse group of people who care and help each other.
Fantastic culture they don't discriminate and actually mean what they say about diversity being their strength. Other companies should take the example...and practice this more.
Great place to work.

Top Job Titles	Average salary
Account executive 3 salaries reported	$41,000 per year
Building engineer 4 salaries reported	$22.22 per hour
Sous chef 2 salaries reported	$18.50 per hour
Graphic designer 2 salaries reported	$36,750 per year

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