Production Manager - Residential Roofing & Exteriors
Gerry’s Roofing & Siding Inc.
Hamilton, Ontario
Compensation
Base Salary: $100,000–$120,000 per year
Performance Bonus: Annual bonus plan based on production results, gross profit, customer experience, and department performance
Target Total Compensation: $130,000–$165,000+
Vehicle: Company truck included, with take-home privileges
Benefits: Available based on company plan
About Gerry’s Roofing & Siding
Gerry’s Roofing & Siding has been serving homeowners for over 45 years by providing trustworthy service, excellent workmanship, and beautiful exterior renovation results.
We specialize in residential roofing, siding, eavestrough, windows, doors, skylights, and bathrooms. We are a growing company with a strong reputation in the Hamilton and surrounding area, and we are building the leadership team required to scale aggresively over the next 3-5 years.
We are looking for a true Production Manager, someone who can lead the entire production department, protect gross margin, improve customer experience, hold crews accountable, and build scalable systems.
This is not just a project coordination role. This is a leadership role for someone who can run Production with ownership, discipline, and excellence.
The Opportunity
The Production Manager will be responsible for ensuring that sold work is installed profitably, on schedule, to quality standard, and with an excellent customer experience.
The right person will be proactive, organized, accurate, steady under pressure, and committed to high standards. You should be able to lead people, manage details, solve problems quickly, and build trust with customers, crews, sales, finance, and company leadership.
You should treat every project as if it were being completed on your own family home.
Key Responsibilities
Department Leadership
- Lead the production department and take ownership of day-to-day production results
- Build, improve, and enforce production systems, checklists, and processes
- Manage production priorities, schedules, crews, subcontractors, materials, and job flow
- Hold crew leaders, installers, subcontractors, and internal team members accountable
- Identify bottlenecks and proactively solve problems before they affect customers, timelines, or profit
- Communicate clearly with ownership and the leadership team regarding production performance, risks, and priorities
Production Scheduling and Execution
- Plan, execute, and manage residential exterior projects from pre-production through completion
- Maintain a reliable 2–4 week production schedule
- Ensure labour, materials, equipment, dumpsters, and job information are ready before project start
- Determine and allocate required manpower, equipment, materials, and other resources
- Coordinate daily with crew leaders to confirm job readiness, site progress, quality, and issues
- Ensure jobs are completed on time, on budget, and to company quality standards
Gross Profit and Job Costing
- Maximize gross profit on each project
- Minimize avoidable costs, waste, rework, and delays
- Review estimates, work orders, and quantity take-offs for accuracy before production begins
- Monitor estimated vs. actual costs for labour, materials, subcontractors, disposal, and extras
- Identify margin issues quickly and implement corrective action
- Work closely with Sales and Finance to improve job costing accuracy and profitability
Customer Experience
- Ensure homeowners receive clear, professional communication before, during, and after their project
- Goal of 100% customer satisfaction
- Meet with homeowners before project start when required to confirm scope, expectations, and site details
- Ensure customer concerns are addressed quickly and professionally
- Complete final inspections after project completion to confirm company standards have been met
- Support the company’s goal of excellent reviews, repeat customers, and referrals
Quality, Rework, and Warranty
- Conduct site checks to monitor quality, progress, safety, and cleanliness
- Ensure installers meet company standards of excellence
- Track rework, callbacks, deficiencies, warranty issues, and customer complaints
- Identify root causes of repeat issues and implement process improvements
- Ensure all jobs are properly closed out with photos, documentation, warranty information, and final quality checks
- Maintain the fleet of the complete company
Safety and Compliance
- Ensure compliance with safety regulations, company policies, and applicable building codes
- Promote a safe, clean, professional jobsite culture
- Address unsafe practices or quality concerns immediately
What You Will Be Held Accountable For
The Production Manager will be measured on:
- Jobs completed on time, on budget, and to quality standard
- Production schedule discipline and crew/subcontractor readiness
- Gross margin protection and job-cost control
- Customer experience after the sale
- Rework, warranty, callbacks, and first-time-through quality
- Department leadership, communication, and accountability
- Scalable systems that support company growth
Ideal Candidate
The ideal candidate is:
- Proactive and organized
- Accurate and detail-oriented
- Calm and poised under pressure
- Strong with people, crews, customers, and leadership communication
- Comfortable holding others accountable
- Able to balance speed, quality, customer satisfaction, and profitability
- Experienced in construction production, project management, operations, or field leadership
- Able to lead a department, not just manage individual tasks
- Committed to excellence, integrity, teamwork, and continuous improvement
Required Experience
- Residential construction, roofing, siding, exterior renovation, or related construction management experience
- Experience managing crews, subcontractors, schedules, materials, and customer expectations
- Strong understanding of job costing, gross margin, scheduling, and production flow
- Ability to read and understand work orders, scopes of work, estimates, measurements, and construction details
- Lean and Six-Sigma training an asset.
- Strong communication and leadership skills
- Valid driver’s licence
Preferred Experience
- Roofing, siding, windows, doors, eavestrough, or exterior renovation experience
- Experience leading a production department or multiple project managers/coordinators
- Experience working in a growing construction company
- Familiarity with CRM, project management, or job management software
- Experience improving systems, processes, and team accountability
Compensation and Bonus Plan
This role includes a competitive base salary and a performance-based bonus plan.
The bonus plan is based on measurable production results, including:
- Revenue completed and installed
- Gross profit protection
- Jobs completed, closed out, and paid efficiently
- First-time-through quality
- Customer satisfaction
- Reduction of rework, callbacks, and warranty issues
We believe in paying strong performers well. The base salary is competitive, and the bonus plan provides meaningful upside for someone who can help build a high-performing production department.
Why Join Gerry’s Roofing & Siding?
- Established company with 45+ years in business
- Strong local reputation
- Growing company with major opportunity for leadership impact
- Competitive salary and performance bonus
- Company truck included
- Opportunity to lead and build a department
- High standards, strong values, and a team committed to excellence
How to Apply
If you are a strong construction leader who can take ownership of Production, protect profit, improve customer experience, and help scale a growing residential exteriors company, we would like to hear from you.
Please apply with your resume and a brief explanation of your construction leadership experience.
Job Types: Full-time, Permanent
Pay: $105,000.00-$120,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Hamilton, ON L8H 3R6: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Residential Construction: 5 years (required)
- project management: 3 years (preferred)
- Roofing: 5 years (required)
Work Location: In person
