Victoria, Bc Head of operations Jobs – 61 Openings This Week

Director of Operations
Westin Bear Mountain Resort & Spa —Victoria, BC
- $95,000–$105,000 a year
- Weekends as needed
- Bar
- Hotel
- Team management
- Dental care
- Paid time off
Quick apply
2h
Head of Operations, Supervision
Journal Technologies —Victoria, BC
- Full-time
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Head of Operations, Courts
Journal Technologies —Victoria, BC
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Head of Operations, Defender
Journal Technologies —Victoria, BC
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Head of Operations, Prosecutor
Journal Technologies —Victoria, BC
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Executive Assistant, to the Chief Executive Officer and Head of School
St. Margaret's School —Victoria, BC
- $78,000–$95,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
13d
Chief of Finance and Operations
St. Margaret's School —Victoria, BC
- $190,000–$240,000 a year
- Full-time
- Finance
- Bachelor's
- Business
Quick apply
Sales and Operations Coordinator
TallSky Consulting Group —Victoria, BC
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- Sales
- ERP systems
- Travel
- Profit sharing
- Dental care
Quick apply
7d
Head's Office Administrator
Shawnigan Lake School —Shawnigan Lake, BC
- $42,000–$45,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organizational skills
- Store discount
- Disability insurance
Quick apply
14d
Branch Manager
Ferguson Moving —Victoria, BC
- $60,000–$65,000 a year
- Full-time
- Management
Quick apply
9d
Heavy Civil Equipment Operators
Morgan Construction & Environmental Ltd. —British Columbia
- $35–$40 an hour
- Nights as needed
- CPR Certification
- First Aid Certification
- Construction experience
- Dental care
- Life insurance
15h
Sales Representative – British Columbia (One Year Fixed Term Contract – Maternity Leave Coverage)
Alendel Fabrics Ltd. —British Columbia
- From $80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Disability insurance
- Dental care
Quick apply
Line Cook/Prep Cook
Boston Pizza Langford —Langford, BC
- From $19.50 an hour
- Part-time
- Hospitality
- Cooking
- English
- Flexible schedule
Quick apply
Broadcast Engineer
0859291 BC Ltd. dba CHEK Media Group —Victoria, BC
- $56,000–$88,000 a year
- Weekends as needed
- Engineering
- English
- Presentation skills
- Disability insurance
- Dental care
Quick apply
JUNIOR PASTRY CHEF & KITCHEN STEWARD | JANEVCA RESTAURANT & LOUNGE
Janevca Restaurant & Lounge —Esquimalt, BC
- $23–$24 an hour
- Weekends as needed
- Restaurant experience
- Kitchen experience
- Time management
Quick apply
Kitchen Manager/Head Chef
Confidential —Victoria, BC
- $55,000–$65,000 a year
- Full-time
- Cooking
- In-person
- Leadership
- Store discount
- Dental care
Quick apply
Civil Survey Manager
Hazelwood Construction Services, Inc. —Victoria, BC
- $40–$50 an hour
- Full-time
- AutoCAD
- Up to 50% travel
- Analysis skills
- Mileage reimbursement
- Disability insurance
Quick apply
11d
Purchasing & Inventory Administrator – Head Office
Duncan, BC —Duncan, BC
- $52,000–$55,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
14d
Videographer Editor Relief
0859291 BC Ltd. dba CHEK Media Group —Victoria, BC
- $25.26–$38.28 an hour
- Weekends as needed
- Microsoft Office
- In-person
Quick apply
14d
Lodge Manager (Remote Location, year-round position)
Bell2 Lodge —British Columbia
- From $290 a day
- Full-time
- Microsoft Word
- Hospitality
- Google Suite
- Dental care
- Life insurance
Quick apply
Head Cashier
The Old Farm Market Victoria —Koksilah, BC
- $22–$26 an hour
- Full-time
- Supervising experience
- In-person
- Cash handling
Quick apply
Housekeeping Room Attendant ( Located in Valemount, BC)
Best Western Plus Valemount Inn and Suites —British Columbia
- $19–$21 an hour
- Weekends as needed
- Hospitality
- Heavy lifting
- Hotel
- Dental care
- Paid time off
Quick apply
4d
Strategy & Operations Manager
Black & White Zebra —Victoria, BC
- $120,000–$160,000 a year
- Full-time
- Remote
- Microsoft Excel
- Master's degree
- SQL
Director of Admissions & Marketing, Canada
St. John's Academy (Shawnigan Lake & Vancouver) —Shawnigan Lake, BC
- $80,000–$100,000 a year
- Full-time
- Marketing
- Presentation skills
- Travel
- Dental care
Senior Editor, The COO Club
Black & White Zebra —Victoria, BC
- $120,000–$150,000 a year
- Full-time
- Remote
- Computer networking
- AI
- Leadership

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Director of Operations

Westin Bear Mountain Resort & Spa
Victoria, BC

Quick apply

Job details

Full-time
2 hours ago

Benefits

On-site gym
Dental care
Paid time off
Vision care
On-site parking

Skills

Quality assurance
Team management
Organizational skills
Budgeting
Business
Leadership
Strategic planning

Full job description

Who we are

The Westin Bear Mountain Resort & Spa in Victoria is a luxurious 5-star hotel with 91 rooms, a restaurant, a bar and lounge area, a 300-person ballroom, and conference facilities. The hotel is part of the Westin brand, which falls under the Marriott umbrella. The hotel also features a state-of-the-art spa and serenity pool. We pride ourselves on providing exceptional guest experiences in a dynamic and welcoming environment. As part of our commitment to excellence, we are seeking a highly driven and experienced Director of Operations to join our Executive Leadership Team.

Position Summary

The Director of Operations is responsible for supporting the overall daily operations of the hotel, with direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services. This role ensures that all areas operate efficiently, profitably, and in alignment with Westin brand standards, service expectations, and hotel ownership’s objectives.

The Director of Operations works closely with department heads and frontline teams to deliver a consistent guest experience while maintaining strong operational controls, associate engagement, and service excellence.

The Director of Operations will demonstrate excellent leadership, communication, problem-solving, and organizational skills and will have the ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.

Key Responsibilities

Hotel Front Office Oversight

Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.

Food and Beverage Oversight

Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.

Spa Oversight

Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.

Leadership and Team Management

Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.

Financial and Business Performance

Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.

Guest Experience and Brand Standards

Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.

Core Competencies

Operational leadership
Guest service excellence
Team development
Brand standard execution
Revenue optimization
Conflict resolution
Cross-department collaboration
Quality assurance and compliance

Experience/Skills/Education

A minimum of two years of experience as a Director of Operations, or in a comparable senior operational leadership role, within a full-service, major-brand hotel or resort.

Strong knowledge of all key areas of hotel and resort operations.

Proven leadership, team management, coaching, and employee development skills.

Demonstrated experience in strategic planning, operational execution, and cross-departmental leadership.

A successful track record of improving operational performance, financial results, service standards, and guest satisfaction.

A degree from an accredited university in Business Administration, Hotel and Restaurant Management, Hospitality Management, or a related field is considered an asset.

Previous leadership experience within a Marriott-branded property is considered an asset.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Benefits:

Dental care
On-site gym
On-site parking
Paid time off
Vision care

Flexible language requirement:

French not required

Ability to commute/relocate:

Victoria, BC V9B 6R3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in victoria, bc

Director of Operations

Head of Operations, Supervision

Head of Operations, Courts

Head of Operations, Defender

Head of Operations, Prosecutor

Executive Assistant, to the Chief Executive Officer and Head of School

Chief of Finance and Operations

Sales and Operations Coordinator

Head's Office Administrator

Branch Manager

Heavy Civil Equipment Operators

Sales Representative – British Columbia (One Year Fixed Term Contract – Maternity Leave Coverage)

Line Cook/Prep Cook

Broadcast Engineer

JUNIOR PASTRY CHEF & KITCHEN STEWARD | JANEVCA RESTAURANT & LOUNGE

Kitchen Manager/Head Chef

Civil Survey Manager

Purchasing & Inventory Administrator – Head Office

Videographer Editor Relief

Lodge Manager (Remote Location, year-round position)

Head Cashier

Housekeeping Room Attendant ( Located in Valemount, BC)

Strategy & Operations Manager

Director of Admissions & Marketing, Canada

Senior Editor, The COO Club

I want to receive the latest job alerts for head of operations in victoria, bc

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