part time auditor/front desk agent Jobs

Night Auditor
Lord Nelson Hotel & Suites —Halifax, NS
- $19.65 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
20h
Guest Service Agent/Night Auditor
TownePlace Suites By Marriott Niagara Falls —Niagara Falls, ON
- $17.50–$18.20 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
3d
Guest Service Agent
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Hospitality
- Sales
- Customer service
Quick apply
3d
Night Auditor
Courtyard by Marriott Saskatoon Airport —Saskatoon, SK
- From $17.08 an hour
- Part-time
- Hospitality
- Customer service
- Writing skills
- Disability insurance
- Dental care
Quick apply
Night Auditor, Chateau Jasper
Pursuit Collection —Jasper, AB
- From $19 an hour
- Full-time
- Hotel
- Accounting
- Front desk
13h
Hotel Front Desk Agent / Night Auditor ( Part Time)
Bloom Mississauga , A Tapestry Collection By Hilton —Mississauga, ON
- $18–$21 an hour
- 8 hour shift
- Microsoft Excel
- Customer service
- Hotel
- Flexible schedule
Quick apply
20h
Front Desk Agent/Night Auditor - Part-time
Coast Hotels —Calgary, AB
- Part-time
- Customer service
- English
- Hotel
Quick apply
3d
Night Auditor/Front Desk Agent
Holiday Inn by the Falls —Niagara Falls, ON
- From $17.60 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
13h
Front Desk Agent/Night Auditor
Best Western Belleville —Belleville, ON
- From $17.60 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
23h
NIGHT AUDITOR/GUEST SERVICE AGENT
Vintage Hotels —Caledon, ON
- Part-time
- Sales
- Hotel
- Accounting
3d
Night Auditor
Best Western Plus Vancouver Airport Hotel —Vancouver, BC
- $19–$20 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Flexible schedule
Quick apply
5d

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Guest Service Agent/Night Auditor
TownePlace Suites By Marriott Niagara Falls —Niagara Falls, ON
Answer phone calls and assist with inquiries. As the first point of contact to our guests, you will play a key role in creating a welcoming, comfortable…
$17.50–$18.20 an hour
Quick apply
3d
Guest Service Agent
Motel 6 / Studio 6 —Burlington, ON
The position supports the General Manager by delivering high-quality customer service, managing reservations and front desk operations, and ensuring the…
$17.60 an hour
Quick apply
3d

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Night Auditor

Lord Nelson Hotel & Suites
Halifax, NS

Quick apply

Job details

Permanent | Full-time
20 hours ago

Benefits

Extended health care
Wellness program
RRSP match
Dental care
Discounted or free food
Employee assistance program
On-site parking

Skills

Bilingual
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Complaint handling
Microsoft Office
High school diploma or GED
Communication skills

Full job description

As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!

OVERVIEW:
The Night Auditor is responsible for verifying that all front office accounting records are accurate. Daily, the Night Auditor is responsible for tracking room revenue, occupancy, and other front office operating statistics.

The Night Auditor prepares summaries of cash and credit card activities, reflecting the hotel’s financial performance for each day. They post room charges, room taxes, and various other services, including guest transactions that are not posted during the day by the Guest Service Agents.

RESPONSIBILITIES:

Post and process room charges and taxes to guest accounts, including those that may not have been posted during the day and those that have been incurred during the night audit shift.
Transfer charges and deposits to master accounts.
Verify all charges assigned by various departments have been correctly posted and assigned to the proper accounts.
Verify all charges posted in the Property Management System have been entered into the correct guest folio and no charges have been overlooked.
Verify all account postings and balances.
Track room revenues, occupancy percentages, and various other front office statistics
Prepare summary of cash and credit card activities
Summarize results of shift operations for management review
Check figures, postings, and documents for accuracy.
Record, store, access, and analyze computerized financial information.
Prepare end of day procedure in order to carry over to next business day.
Balance all charges from the day, making corrections as necessary.
Run end of day process in the Property Management System by following “End of Day” and Night Auditor checklists
Perform regular duties associated with standard front desk agent after hours. Specifically, check-in and check-out procedures
Perform wake-up calls.
Respond to guest needs, special requests, and complaints in a timely manner, alerting appropriate managers as needed.
Maintain open, clear and constant communication between shifts and departments
Always maintain the highest level of customer service and display professionalism.
Always display appropriate two-way radio etiquette.
Ability to maintain confidentiality of hotel guests and pertinent hotel information.
Must have comprehensive understanding of hotel emergency procedures.
Other tasks as assigned.

QUALIFICATIONS:

High school diploma is required.
Must speak, understand, and write fluently in English. Bilingualism is an asset.
Experience working in a fast-paced Hotel/Resort setting is required, at least one (1) year in a Front Office/Night Audit role
Strong working knowledge of Opera management system is an asset.
Experience handling guest concerns and complaints.
Proficiency in all Microsoft Office applications, specifically; Word, Excel, and Outlook
Excellent interpersonal and communication skills, both written and verbal

Lord Nelson Hotel & Suites recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.

Job Types: Full-time, Permanent

Pay: $19.65 per hour

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site parking
RRSP match
Wellness program

Ability to commute/relocate:

Halifax, NS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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