About Progressive Life Centre
Progressive Life Centre (PLC) is a community-based organization dedicated to empowering individuals with autism and developmental disabilities through innovative programs that promote independence, wellness, employment, and community inclusion. Through support from Ontario's Skills Development Fund, PLC is expanding its Cleaning Crew social enterprise to create meaningful paid employment opportunities while providing high-quality commercial cleaning services throughout Durham Region.
Position Summary
The Program Supervisor provides day-to-day oversight, supervision, quality assurance, safety monitoring, and project coordination for PLC employment training initiatives. The primary focus of this role is the PLC Cleaning Crew; however, the Program Supervisor may also support other PLC employment and social enterprise initiatives as they are developed.
The Program Supervisor ensures that participants receive safe, consistent, high-quality training and support while progressing through workplace readiness training, internal PLC-based paid work experience, and potential community-based contract or employment opportunities. This role provides leadership to project staff, supports training integrity, monitors participant progression, and helps build systems that allow PLC employment initiatives to operate effectively and sustainably.
The Program Supervisor may also provide secondary job coaching coverage when participants are training or working in more than one location, during external site readiness activities, staff coverage gaps, higher-support participant training periods, competency assessments, and quality assurance observations.
Key Responsibilities
Project Oversight and Supervision
- Oversee implementation of PLC employment training initiatives, with an initial focus on the PLC Cleaning Crew.
- Provide supervision, direction, and support to the Job Coach and other project staff.
- Monitor project timelines, deliverables, participant progression, and day-to-day operations.
- Support scheduling, staffing plans, participant assignments, and worksite coverage.
- Help ensure project activities align with Skills Development Fund requirements, approved work plans, and reporting expectations.
Participant Training, Progression, and Support
- Oversee participant onboarding, workplace readiness training, competency assessment, and progression through the employment training pathway.
- Support staff in using evidence-based instructional strategies, including task analysis, prompting, reinforcement, modelling, feedback, and skill generalization.
- Review participant progress data and help identify when participants are ready to move from training to internal paid work experience or external contract opportunities.
- Collaborate with the Occupational Therapist, Job Coach, participants, families, and team members to support individualized accommodations and workplace support plans.
- Provide direct or secondary job coaching support when needed to maintain safety, training quality, and coverage across locations.
Quality Assurance and Safety
- Develop, monitor, and maintain quality assurance systems for cleaning services, training activities, and participant work performance.
- Conduct worksite observations, quality checks, and service reviews to ensure PLC standards and client expectations are met.
- Support development and implementation of cleaning checklists, task analyses, competency tools, safety procedures, and service standards.
- Monitor health and safety practices related to cleaning products, PPE, equipment use, waste handling, and worksite routines.
- Identify operational, safety, or participant support concerns and implement corrective actions in collaboration with the team.
Employment, Contract, and Community Readiness
- Support participant readiness for external contracts, community work sites, and employer-connected opportunities.
- Participate in site assessments and provide input on staffing needs, accommodations, safety considerations, and service expectations.
- Collaborate with the Employment & Business Development Coordinator to support employer/client communication, contract planning, and service implementation.
- Represent PLC professionally with employers, customers, community partners, families, funders, and other stakeholders.
- Support development of systems that promote sustainability, service quality, and growth of PLC employment and social enterprise initiatives.
Data Collection, Reporting, and Compliance
- Monitor attendance, training completion, skill acquisition, employment outcomes, quality assurance results, and other performance indicators.
- Ensure participant and project documentation is accurate, organized, and completed in a timely manner.
- Support grant reporting, funder documentation, evaluation activities, and outcome measurement.
- Prepare project updates, progress summaries, meeting notes, and recommendations for continuous improvement.
- Contribute to policies, procedures, forms, and systems that support accountability and long-term program sustainability.
Qualifications
- Diploma or degree in Behaviour Analysis, Developmental Services, Social Services, Psychology, Education, Rehabilitation, Human Services, Nonprofit Management, Project Management, or a related field.
- Minimum 3 years of experience supporting individuals with autism and/or developmental disabilities.
- Experience supervising staff, coordinating programs, or overseeing participant support services.
- Experience teaching, supervising, or supporting vocational, employment, life, or independent living skills.
- Strong leadership, communication, problem-solving, coaching, and organizational skills.
- Comfort working in practical, hands-on employment environments, including cleaning, production, retail, hospitality, facilities, or social enterprise settings.
- Valid Ontario Driver’s Licence and access to reliable transportation.
- Ability to obtain a Criminal Record Check with Vulnerable Sector Screening.
Preferred Qualifications
- Registered Behaviour Analyst (RBA), BCBA, BCaBA, DSW, SSW, vocational rehabilitation, supported employment, or related designation/experience.
- Experience supervising employment training, supported employment, social enterprise, vocational rehabilitation, or community-based work programs.
- Experience with adults with autism and developmental disabilities in employment, volunteer, training, or community settings.
- Knowledge of evidence-based instructional strategies, including task analysis, prompting, reinforcement, modelling, performance feedback, and skill generalization.
- Experience with quality assurance, safety procedures, customer service, and service delivery standards.
- Experience with commercial cleaning, custodial services, hospitality, facilities maintenance, production, retail, or small business operations is an asset.
- Experience with grants, reporting, outcome tracking, and project implementation is an asset.
What Success Looks Like
- Participants receive safe, consistent, high-quality training and support.
- Participants build workplace readiness, independence, and confidence in their work abilities.
- Participants progress from training to internal paid work experience and, when appropriate, external contracts or employment opportunities.
- Project staff receive clear supervision, feedback, direction, and support.
- PLC maintains strong service quality, clear safety practices, accurate documentation, and positive employer/client relationships.
- PLC employment training initiatives continue to grow as sustainable social enterprise opportunities.
Why Join PLC?
This role is an opportunity to help lead an innovative employment training and social enterprise model for adults with autism and developmental disabilities. The successful candidate will support meaningful paid employment pathways, participant independence, staff development, service quality, and the growth of sustainable PLC social enterprises rooted in dignity, inclusion, skill development, and community participation.
Compensation & Benefits
- Salary: Commensurate with experience.
- Bonus: Performance-based incentives tied to fundraising and operational goals.
- Schedule: Full-time, hybrid work environment (Ajax-based office).
- Opportunities: Professional growth and meaningful impact in a dynamic nonprofit setting.
How to Apply
Please submit your resume and cover letter outlining your experience and why you’re passionate about working with Progressive Life Centre.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Vision care
Work Location: Hybrid remote in Ajax, ON L1S 2E9
