Calgary, Ab Help desk Jobs – 65 Openings This Week

Technical Support Operator
Cold Bore Technology —Calgary, AB
- Full-time
- English
- Microsoft Office
- Computer networking
Quick apply
Manager, Renewals - Western Canada
MCAP —Calgary, AB
- $79,000–$98,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Customer Service Representative - Distribution Center & Showroom
WR Display & Packaging —Calgary, AB
- $18–$20 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Disability insurance
- Dental care
Quick apply
11d
Receptionist
GuestTek Interactive Entertainment Ltd —Okotoks, AB
- $38,000–$45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Success Team Lead
Iconic POS —Calgary, AB
- $16–$19 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Heavy Duty Mechanic Truck - Lead Hand
Apex Trailer Group Inc. —Calgary, AB
- $45–$50 an hour
- Full-time
- High school diploma or GED
- Supervising experience
- Leadership
- Dental care
- Vision care
Quick apply
8d
CLIENT SERVICE ADVISOR — CALGARY, ALBERTA
All Brite Glass —Calgary, AB
- $22–$28 an hour
- Full-time
- Sales
- Dental care
- Paid time off
Quick apply
Bilingual Service Desk Analyst
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting

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Pacesetter Equipment Ltd. —Calgary, AB
The successful candidate will manage the front desk area while actively supporting the accounting team. A satisfactory pre-employment background check is…
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Manager, Renewals - Western Canada
MCAP —Calgary, AB
Establish goals and provide guidance to encourage development of employees. Review all Customer Concerns weekly to address with customers and Renewal Account…
$79,000–$98,000 a year
9d

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Carry Telecom Inc —North York, ON
Consult user guides, technical manuals and other documents to research and implement solutions. Provide technical support to users via help desk channels,…
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Field and Help Desk Technician
Dr Support Pros Inc. —Pickering, ON
Excellent communication and administrative skills including typing, word processing, e-mailing, faxing, phone. Must be fluent in written and spoken English.
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11d

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Technical Support Operator

Cold Bore Technology
Calgary, AB

Quick apply

Job details

Full-time

Skills

English
Microsoft Office
Computer networking
Computer skills
Customer support
Communication skills
Help desk

Full job description

Who We Are:

Cold Bore Technology is the new foundational standard in frac enterprise communication.
Cold Bore’s LayerZERO is the industry approach to a scalable foundation and future, the only company in North America providing a standard protocol enabled base layer (LayerZERO) for frac which not only services operators but service companies as well.
Cold Bore Technology “Automates & Standardizes” the entire operation through an enterprise solution.

LayerZERO Enterprise Communication enables Centralized Data Collection and Bidirectional Communication for the Entire PAD allowing for:

An industry standard protocol that allows all services to have immediate bi-directional communication
Supported by third party development teams for software products
24-hour pad health monitoring and troubleshooting reducing complexity and downtime
Remote completion capabilities with a singular shared timestamp
Real-time LayerZERO to Edge Server across all frac operation services including in-between interoperable capture (Well Swap, Switches, Zipper, etc.) for critical path evaluation

Cold Bore delivers on the desire for Industry Standardized “clean” data foundation for completions’ technology and execution. Offering best practices of industry standardized format and enabling frac operations to be both Effective AND Efficient, not solely focused on NPT and avoiding extra costs, but more so the combined effectiveness with the results leading to better production, as well as efficiency.

Role Description:

Cold Bore Technology is seeking a Remote Technical Support Operator to join our growing RTOC team. Reporting to the RTOC Coordinator, you will be responsible for providing technical support and expertise to customers and Field Technicians remotely. This role is an opportunity for a self-starter to grow their experience in the exciting world of high tech, working with some of the smartest people in the industry to revolutionize completions through IIoT smart technology. Working in a fast-paced team environment, this role requires a self-motivated individual with a high degree of collaboration and innovation. Come work with a ground-breaking and result-driven team determined to transform the Oil & Gas Industry through technology!

Responsibilities:

Serve as the first point of contact for customers and Field Technicians seeking technical assistance over the phone or email.
Frac tree monitoring and analyzing data streams to identify issues with the data being collected.
Create daily reports, communicate with stakeholders, and provide follow up as necessary.
Perform remote troubleshooting through diagnostic techniques and asking pertinent questions.
Determine the best solution based on the issue and details provided by customers and Field Technicians.
Walk the customer or Field Technician through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Record events and problems, and their resolution in logs.
Identify and suggest potential areas of improvement on procedures.

Requirements:

Experience working in Information Technology (IT) is considered an asset.
Oilfield experience is considered an asset.
Proficient with Microsoft Office.
Ability to research and identify solutions for existing or elusive problems.
Capable of adapting to changing work roles.
Proven experience as a Help Desk Technician or other customer support role is an asset.
Good understanding of computer systems, advanced networking skills and emerging wireless technologies.
Ability to diagnose and resolve basic technical issues.
General understanding of electrical circuitry.
Proficiency in English.
Excellent communication skills.
Customer-oriented mindset with the ability to remain even-tempered under pressure.

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Refine Your Search

help desk jobs in calgary, ab

Technical Support Operator

Manager, Renewals - Western Canada

Customer Service Representative - Distribution Center & Showroom

Receptionist

Customer Success Team Lead

Heavy Duty Mechanic Truck - Lead Hand

CLIENT SERVICE ADVISOR — CALGARY, ALBERTA

Bilingual Service Desk Analyst

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