Company Description
Known for its strong commitment to customer service and community involvement, Chick-fil-A fosters a positive work environment that emphasizes teamwork, leadership development, and personal growth. Team members & leaders often benefit from flexible scheduling, competitive pay, and opportunities for advancement within the company. The company culture is rooted in values such as respect, integrity, and a strong work ethic, prioritizes both team member satisfaction and operational excellence.
Role Description
We are looking for a dedicated and organized Back of House (Kitchen) Shift Leader to join our team at Chick-fil-A 410 & Steeles in Brampton. This full-time, on-site role is crucial for our restaurant's success, focusing on operational efficiency and a positive team environment.
Primary Duties and Responsibilities
Operations: Lead the Kitchen team, manage daily BOH tasks, and ensure adherence to all company policies and procedures.
Team Management: Manage team member performance, shift organization, and staffing needs. You will also effectively train and develop, team members and trainers.
Quality Control: Ensure team members provide a remarkable guest experience and maintain accuracy with customer orders. You will also maintain store cleanliness and conduct service and quality audits.
General: Perform physical activities like lifting up to 50 lbs and standing for long periods.
Other Responsibilities
Execute opening and/or closing procedures with precision.
Manage Kitchen operations to ensure the guest experience is consistent with our brand standards.
Ensure compliance with all company policies.
Maintain accurate inventory supplies and food products.
Assist with new hire onboarding and training for staff.
Track attendance, schedule changes, and time-off requests for staff.
Assist with conflict resolution and escalate concerns to leadership when needed.
Maintain open communication with team members to promote engagement and retention.
Communicate clearly and effectively with fellow team members and leaders.
Assist in general operations as needed.
Qualifications
A valid Advanced Food Safety Certificate is a must.
Excellent communication and interpersonal skills.
Reliable, punctual, and detail-oriented.
Able to work in a fast-paced, guest-facing environment.
Strong organizational and leadership skills.
Prior experience in a kitchen or restaurant leadership role is preferred.
Our Benefits Include
Excellent career advancement opportunities
Remarkable Futures Scholarship opportunities
Meal benefits based on scheduled hours
Closed on Sundays
Flexible schedules
Positive, team-oriented work environment
Apply now and help us build a team committed to serving great food, creating lasting relationships, and brightening every guest’s day! Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Type: Full-time
Pay: $19.00-$20.00 per hour
Application question(s):
- Are you legally permitted to work in Canada?
- Do you have the ability to handle a highly demanding and fast-paced restaurant environment?
- Do you have the ability to provide clear and concise communication?
Education:
- Bachelor's Degree (preferred)
Experience:
- Restaurant Leadership: 1 year (preferred)
Licence/Certification:
- Advanced Food Handler Certification (required)
Location:
Work Location: In person
