Laval, Qc Customer care specialist Jobs – 116 Openings This Week

Senior Payroll & Benefits Specialist
Confidential —Montréal, QC
- From $85,000 a year
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Office
- Store discount
- Wellness program
Quick apply
7d
Software Firmware Design Engineer
Future Electronics —Kirkland, QC
- From $80,000 a year
- Full-time
- Hybrid work
- Engineering
- System design
- C++
- Wellness program
- Disability insurance
Quick apply
Research Scientist - Advanced Coatings
MDS Coating Technologies Corporation —Saint-Laurent, QC
- $75,000–$95,000 a year
- Full-time
- Doctoral degree
- Engineering
- Research
- Wellness program
- Disability insurance
Quick apply
13h
Legal Director, North American M&A
Couche-Tard —Laval, QC
- Full-time
- Bilingual
- English
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Technician – Elect.
MDA —Sainte-Anne-de-Bellevue, QC
- Full-time
- Disability insurance
- Dental care
Massage Therapist / Esthetician - Dual Licensed
Spa Humaniti —Montréal, QC
- $25.00–$65.35 an hour
- Part-time
- Management
- Customer service
- English
- Store discount
- Commuter benefits
Quick apply
12d
Field Application Engineer - AMD/Xilinx
Avnet —Pointe-Claire, QC
- Full-time
- Computer Science
- Sales
- Engineering
- Disability insurance
- Dental care
Sales Specialist (home renovations)
Avery Human Resources —Montréal, QC
- $70,000–$100,000 a year
- Full-time
- Sales
- High school diploma or GED
- Travel
- Dental care
- Vision care
Quick apply
2d
Specialist, Marketing Content Writing (email)
Belron Canada —Montréal, QC
- Full-time
- English
10d
Senior Residential Claims Expert – High Net Worth (PCA | Field & Desk)
TD Bank —Montréal, QC
- $79,100–$111,700 a year
- Full-time
- Remote
- Communication skills
- Negotiation
- Paid time off
10d
Invoicing Specialist (Truck Transportation Industry)
Safex Transport —Vaudreuil-Dorion, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Quick apply
2d
Maintenance Specialist
Boardwalk —Laval, QC
- $26.00–$32.50 an hour
- Full-time
- Maintenance
- Windows
- Plumbing
- Profit sharing
- Dental care
Quick apply
13d
Bilingual Entry Level Customer Success Specialist
Reynolds and Reynolds —Montréal, QC
- $56,000–$58,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Dental care
- Paid time off
Quick apply
7d
Customer Experience & Commercial Support Specialist (automotive)
Transbec —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Sales
- Store discount
- Disability insurance
Quick apply
14d
store manager, Laval, Qc
Starbucks —Vimont, QC
- $61,000–$80,875 a year
- Overtime
- Sales
- Customer service
- High school diploma or GED
- Store discount
- Dental care
20h
Cleaner - Full time
The Good Cleaners Inc. —Greater Montreal Area, QC
- $23.20–$24.60 an hour
- Full-time
- Bilingual
- English
- Hotel
- Profit sharing
- Dental care
Quick apply
12d
Clinical Care Specialist
Dialogue —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Customer service
- BLS Certification
- Dental care
- Employee assistance program
13d
Air Logistics Revenue Care Specialist
Kuehne+Nagel —Montréal, QC
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Dental care
- Tuition reimbursement
14d
Talent Acquisition Specialist
FTAI Aviation LLC —Montréal, QC
- Bilingual
- English
- Bachelor's
- Dental care
- Vision care
Quick apply
6d
store manager downtown montreal
Starbucks —Montréal, QC
- $61,000–$80,875 a year
- Overtime
- Sales
- Customer service
- High school diploma or GED
- Store discount
- Dental care
8d
Intern - Documentation Specialist
Vertafore —Montréal, QC
- $18 an hour
- Full-time
- Remote
- Bilingual
- English
- Microsoft Office
- Commuter benefits
- Disability insurance
Quick apply
3d
Bilingual Senior Integration Specialist (70311681)
Sodexo Canada Ltd —Montréal, QC
- $75,000–$87,000 a year
- Full-time
- Remote
- Bilingual
- Oracle
- DevOps
Quick apply
6d
Proposal Specialist
Dialogue —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Writing skills
- English
- Dental care
- Employee assistance program
Bilingual Senior Auto Claims Specialist
Zurich Insurance —Montréal, QC
- Hybrid work
- Bilingual
- English
- Microsoft Office
Pro Sales Associate - Pointe-Claire
Behr Paint Company —Pointe-Claire, QC
- $23.05–$36.19 an hour
- Weekends as needed
- Spanish
- Sales
- English
- Dental care
9d

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Senior Payroll & Benefits Specialist

Confidential
Montréal, QC

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Casual dress
Store discount
Extended health care
Wellness program
Designated paid holidays
Disability insurance
On-site gym
Dental care
Paid time off
Discounted or free food
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Bilingual
Microsoft Excel
ADP
Microsoft Office
Analysis skills
Payroll
PCP Certification
Communication skills
Time management

Full job description

The Senior Payroll & Benefits Specialist is responsible for the accurate and timely administration of payroll and employee benefits for approximately 250 employees, including both retail and administrative staff. This role ensures compliance with applicable payroll legislation, company policies, and benefit plan requirements, while providing excellent internal support to employees and managers. The ideal candidate brings strong end-to-end payroll expertise, hands-on experience with ADP, and a solid understanding of payroll and benefits administration in a multi-group workforce environment.

Key Responsibilities Payroll Administration

Process full-cycle payroll for approximately 250 employees on a biweekly basis, ensuring accuracy, timeliness, and confidentiality.
Administer payroll for both hourly and salaried employees, including retail and administrative employees.
Review and validate payroll data including hours worked, overtime, bonuses, commissions, vacation pay, statutory holiday pay, leaves, and terminations.
Maintain and update employee payroll records in ADP and related HR/payroll systems.
Ensure accurate payroll deductions, taxable benefits, garnishments, and remittances.
Reconcile payroll registers, year-end balances, and other payroll-related reports.
Prepare and process year-end payroll activities, including T4s/Relevé 1s and other required tax documentation, as applicable.
Liaise with Finance regarding payroll reconciliations, accruals, and reporting requirements.
Year end remittances

Benefits Administration

Administer employee benefits programs, including enrollments, changes, terminations, disability leaves, and employee inquiries.
Act as the main point of contact for employees regarding benefits, pension/RRSP, insurance, and payroll-related questions.
Coordinate with benefits providers and ensure timely and accurate data submissions.
Reconcile monthly benefits invoices and investigate discrepancies.
Support benefits renewals, annual enrollment updates, and employee communications.

Health & Safety Support

Support administration of occupational health & safety programs in collaboration with HR and operations.
Maintain and track employee records related to workplace incidents, leaves (CNESST/WCB), and return-to-work coordination.
Assist in the processing of workplace injury claims and ensure accurate payroll and benefits adjustments related to absences.
Liaise with external agencies (e.g., CNESST) to support compliance and documentation requirements.
Participate in maintaining health & safety records, reporting metrics, and documentation.
Support internal audits and compliance initiatives related to workplace health and safety.
Promote a culture of safety by ensuring payroll and benefits practices align with employee well-being and regulatory obligations.

Compliance & Reporting

Ensure compliance with all applicable federal and provincial payroll legislation, employment standards, and internal policies.
Maintain current knowledge of payroll legislation, tax updates, and benefits regulations.
Prepare payroll, benefits, and workforce reports for internal stakeholders as required.
Assist with internal and external audits related to payroll and benefits.
Identify opportunities to improve payroll and benefits processes, controls, and efficiency.

Employee Support & Collaboration

Respond to employee and manager inquiries related to payroll, timekeeping, deductions, and benefits in a professional and timely manner.
Work closely with HR, Finance, and operational leaders to ensure seamless payroll and benefits administration.
Support onboarding and offboarding activities related to payroll and benefits setup/termination.

Qualifications

Minimum 5 to 10 years of experience in payroll and benefits administration, preferably in a mid-sized organization.
Proven experience processing payroll for both retail/hourly and administrative/salaried employee groups.
Strong hands-on experience with ADP payroll systems is required.
PCP certification (or working toward certification) is considered a strong asset.
Solid knowledge of Canadian payroll legislation, tax regulations, and employment standards.
Experience administering group benefits plans and managing employee benefits inquiries.
High level of accuracy, attention to detail, and confidentiality.
Strong problem-solving, organizational, and time management skills.
Proficiency in Microsoft Office, particularly Excel.
Strong communication and interpersonal skills with a customer-service mindset.

Preferred Skills

Experience in a multi-site or retail environment.
Ability to manage competing priorities in a deadline-driven environment.
Strong analytical and reconciliation skills.
Bilingualism .

Work Environment / Reporting

Reports to the HR Director
Works closely with HR, Finance, and operational leaders
Support payroll and benefits administration across multiple locations

Pay: From $85,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Store discount
Vision care
Wellness program

Ability to commute/relocate:

Montréal, QC: reliably commute or plan to relocate before starting work (required)

Experience:

payroll & benefits specialist: 5 years (required)
ADP Workforce Now: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in laval, qc

Senior Payroll & Benefits Specialist

Software Firmware Design Engineer

Research Scientist - Advanced Coatings

Legal Director, North American M&A

Technician – Elect.

Massage Therapist / Esthetician - Dual Licensed

Field Application Engineer - AMD/Xilinx

Sales Specialist (home renovations)

Specialist, Marketing Content Writing (email)

Senior Residential Claims Expert – High Net Worth (PCA | Field & Desk)

Invoicing Specialist (Truck Transportation Industry)

Maintenance Specialist

Bilingual Entry Level Customer Success Specialist

Customer Experience & Commercial Support Specialist (automotive)

store manager, Laval, Qc

Cleaner - Full time

Clinical Care Specialist

Air Logistics Revenue Care Specialist

Talent Acquisition Specialist

store manager downtown montreal

Intern - Documentation Specialist

Bilingual Senior Integration Specialist (70311681)

Proposal Specialist

Bilingual Senior Auto Claims Specialist

Pro Sales Associate - Pointe-Claire

I want to receive the latest job alerts for customer care specialist in laval, qc

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