Alberta Head of course development & operations (canada) Jobs – 22 Openings This Week

Head of Course Development & Operations (Canada)
360training —Calgary, AB
- PMP
- Master's degree
- Analysis skills
- Dental care
- Paid time off
Quick apply
HACCP COORDINATOR - MOUNTAIN CREEK FARMS-CALGARY, AB
JBS Food Canada ULC. —Calgary, AB
- Microsoft Excel
- Microsoft Outlook
- Computer skills
- Disability insurance
- Dental care
Quick apply
Department Head, Applied Politics and Public Affairs
MaKami College —Edmonton, AB
- Part-time
- Bachelor's
- Business
- Leadership
Quick apply
Branch Manager (Saskatoon)
iA Groupe financier / iA Financial Group —Calgary, AB
- Financial services
- Communication skills
- Employee stock purchase plan
- Employee assistance program
Avalanche Technician - Basic
Marmot Basin —Jasper, AB
- Seasonal
- CPR Certification
- Customer service
- First Aid Certification
- COVID-19 protective measures
HCAF Lead Instructor
MaKami College —Edmonton, AB
- Full-time
- Teaching
Quick apply
Corporate Paralegal
ExxonMobil —Edmonton, AB
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Designated paid holidays
14h
Senior Lawyer
Trans Mountain —Calgary, AB
- Weekends as needed
- English
- Administrative experience
- Bachelor's
- Relocation assistance
Avalanche Technician - Basic
RMSI-JTAC —Jasper, AB
- Full-time
- CPR Certification
- Customer service
- First Aid Certification
- COVID-19 protective measures
Quick apply
Financial Service Representative - LendDirect Office 1629
Attain Finance —Edmonton, AB
- $19–$25 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
2d
Sales Development Representative - Student Co-op
Levvel —Calgary, AB
- $20 an hour
- Full-time
- Remote
- Sales
- No experience needed
- Internship / Co-op
Quick apply
6d
Parkour & Freerunning Head Coach
Airdrie Edge Gymnastics Club —Airdrie, AB
- $22–$35 an hour
- Part-time
- CPR Certification
- Microsoft Office
- First Aid Certification
- Flexible schedule
Quick apply
Trampoline & Tumbling Head Coach
Airdrie Edge Gymnastics Club —Airdrie, AB
- $60,000–$75,000 a year
- Weekends as needed
- CPR Certification
- Microsoft Office
- Supervising experience
- Dental care
- Vision care
Quick apply
Pressure and Vac Operator
Bouchier —Fort McMurray, AB
- Overtime
- English
- First Aid Certification
- Mechanical knowledge
- Disability insurance
- Dental care
Quick apply
Financial Service Representative - LendDirect Office 1563
LendDirect —Calgary, AB
- $19–$25 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Disability insurance
- Tuition reimbursement

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Director of Accounting
Angus Glen Golf Club —Markham, ON
Manages the annual budget process by facilitating the timely development and distribution of budget instructions, timetables and format templates for completion…
Quick apply
7d
Learning & Talent Specialist (Burlington, ON)
Wolseley Canada Inc. —Burlington, ON
Bachelor’s degree in HR or related field and/or Adult Education certification. Act as a learning partner to various business groups to lead and coordinate…
$75,000–$93,500 a year
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1d

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Head of Course Development & Operations (Canada)

360training
Calgary, AB

Quick apply

Job details

Benefits

Dental care
Paid time off

Skills

Jira
PMP
Master's degree
Analysis skills
Bachelor's
Release management
Project management methodology
LMS
Training & development
Content strategy
AI
Leadership
Instructional design

Full job description

360training
At 360training, we’re more than an online training provider—we’re on a mission to empower people and organizations to thrive. As a fast-growing leader in online and live training across multiple industries, we deliver regulatory-approved training and certifications that power careers and businesses.

Our culture is grounded in two values: Deliver Results and Do the Right Thing. We operate as a collaborative, performance-driven organization where data plays a critical role in shaping strategy and outcomes. If you’re excited to turn analytics into impact and influence meaningful decisions, 360training is the place for you.

Head of Course Development & Operations
360training is seeking an experienced and strategic Head of Course Development & Operations to lead and scale a high-performing content and course operations organization. This leader will oversee multiple functional teams responsible for the end-to-end lifecycle of 360 courses, including content creation, instructional design, course development, quality assurance, digital production, and course lifecycle operations.

The ideal candidate combines deep expertise in instructional design and learning technologies with strong operational leadership skills. This role requires someone who can drive innovation through AI-enabled content development, modern authoring technologies, and scalable workflows while managing cross-functional teams in a fast-paced environment.

Key Responsibilities

Leadership & Team Management

Lead, mentor, and develop a team of managers overseeing:
Writing & Editorial (QC)
Course Development Project Management
Quality Assurance
Digital Course / Media Development
Course Operations & LCMS Administration
Establish departmental goals, KPIs, and operational standards aligned with organizational objectives for quarterly executive presentation.
Foster a culture of accountability, innovation, collaboration, and continuous improvement.
Build scalable processes to support growth in course production and delivery.

Learning Content & Development Strategy

Define and execute a modern L&D content strategy across digital learning products.
Oversee the design, development, review, and maintenance of online training courses and learning assets.
Ensure instructional quality, consistency, accessibility, and compliance standards are met across all content.
Drive adoption of emerging learning technologies and AI-assisted content workflows.

Technology & Innovation

Lead the implementation and optimization of course authoring and learning technologies.
Champion the use of AI tools to accelerate content generation, quality assurance, media production, assessment creation, and workflow automation.
Partner with technical teams to improve integrations between LCMS, LMS, authoring tools, and operational systems.
Evaluate and recommend new technologies that improve efficiency, learner engagement, and scalability.

Course Operations & Delivery

Oversee course publishing, version control, retirement, and dispatch processes for B2B customers.
Ensure operational excellence within LCMS administration and content deployment workflows.
Develop governance standards for content lifecycle management and release management.
Collaborate with customer-facing teams to support enterprise learning delivery needs.

Cross-Functional Collaboration

Partner with Product, Compliance, Technology, Marketing, and Customer Success teams to align learning initiatives with business priorities.
Manage vendor relationships and external development partners when needed.
Provide executive-level reporting on production metrics, operational efficiency, and strategic initiatives.

Required Experience

10+ years of experience in Learning & Development, instructional design, eLearning, or training operations.
5+ years of leadership experience managing cross-functional L&D teams.
Strong technical expertise with modern course authoring and learning technologies, as well as integrations such as AICC, XAPI, and SCORM dispatch.
Proven experience managing digital course production at scale.
Hands-on experience leveraging AI tools for content generation, media creation, workflow automation, or instructional design enhancement.
Experience overseeing learning operations, LCMS/LMS administration, and course deployment processes.

Technical Skills

Deep familiarity with eLearning authoring tools such as:
Articulate 360
Adobe Captivate
ISpring
HeyGen
Experience with:
LCMS/LMS platforms
SCORM/xAPI/AICC standards
Content governance and publishing workflows
Agile project management methodologies (JIRA Cloud)
Strong understanding of digital media production and online learning technologies.

Leadership Competencies

Strategic thinker with strong operational execution skills.
Excellent communication and stakeholder management abilities.
Proven ability to lead through change and drive innovation.
Strong analytical and problem-solving skills.
Ability to prioritize and manage multiple large-scale initiatives simultaneously.

Preferred Qualifications

Experience in regulated industries, compliance training, or professional education. Bonus points for experience in worker safety, food and beverage safety, healthcare, financial services or real estate training.
Familiarity with AI-assisted instructional design and generative media workflows.
PMP, CPTD, ATD, or related certifications are a plus.
Bachelor’s degree required; Master’s degree preferred in Instructional Design, Education, Organizational Development, or related field.

What Success Looks Like

Scalable, efficient course development and publishing operations.
Effective, collaborative partnership with Regulatory & Compliance team to hit renewal and curative deadlines to maintain licensure.
Increased production velocity through AI-enabled workflows and automation.
Improved first time pass rates, completion rates, and learner review scores.
High-quality, engaging digital learning experiences delivered on time and at scale.
Strong collaboration across content, operations, and technology teams.
Continuous innovation in learning technologies and learner experience.

We Offer Great Benefits:

Competitive salary and annual bonus

Paid Time off and company recognized holidays

Health & Medical Supplemental coverage

Dental Coverage

Emergency Travel Coverage

Mental Health & Virtual Care

Life & Accidental Coverage

Quick apply

Refine Your Search

head of course development & operations (canada) jobs in alberta

Head of Course Development & Operations (Canada)

HACCP COORDINATOR - MOUNTAIN CREEK FARMS-CALGARY, AB

Department Head, Applied Politics and Public Affairs

Branch Manager (Saskatoon)

Avalanche Technician - Basic

HCAF Lead Instructor

Corporate Paralegal

Senior Lawyer

Avalanche Technician - Basic

Financial Service Representative - LendDirect Office 1629

Sales Development Representative - Student Co-op

Parkour & Freerunning Head Coach

Trampoline & Tumbling Head Coach

Pressure and Vac Operator

Financial Service Representative - LendDirect Office 1563

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