Columbus Ambassador/territory manager Jobs – 14 Openings This Week

Customer Success Manager - Fashion/General Retail, Hospitality
United Services Group —Oshawa, ON
- Full-time
- Inventory control
- Salesforce
- Sanitation
5d
Senior Sales Manager
Probe Security Ltd. —Toronto, ON
- $70,000–$150,000 a year
- Full-time
- Business development
- Presentation skills
- Travel
- Commuter benefits
- Dental care
Quick apply
7d
Sales and Marketing Representatives – Durham Region
OSL Direct Services —Ajax, ON
- $80,000–$90,000 a year
- Weekends as needed
- Customer service
- Salesforce
- Travel
- Dental care
- Flexible schedule
Sales and Marketing Representatives – Scarborough
OSL Direct Services —Scarborough, ON
- $80,000–$90,000 a year
- Weekends as needed
- Customer service
- Salesforce
- Travel
- Dental care
- Flexible schedule
Sales and Marketing Representatives
OSL Direct Services —Ajax, ON
- $80,000–$90,000 a year
- Weekends as needed
- Customer service
- Salesforce
- Travel
- Store discount
- Dental care
Quick apply
3d
Sales Specialist
Match Retail —Richmond Hill, ON
- $22 an hour
- Customer service
- Presentation skills
- In-person
Relationship Manager
TD Bank —Oshawa, ON
- $96,900–$136,800 a year
- Full-time
- Customer service
- Master's degree
- Business development
- Paid time off
3d
Regional Market Development Manager - Limited Term
Ontario Tech University —Oshawa, ON
- $75,900–$95,700 a year
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Account Manager, Small Business
TD Bank —Oshawa, ON
- $69,700–$98,400 a year
- Full-time
- Finance
- Business development
- Bachelor's
- Paid time off
10d
Technical Sales Representative - Infrastructure Camera Equipment
Joe Johnson Equipment —Concord, ON
- $75,000 a year
- Monday to Friday
- CRM software
- Microsoft Office
- Business development
- Disability insurance
- Dental care
Quick apply
Director, Control Centre & Dealer Partnership
Xplore Inc —Markham, ON
- Full-time
- Data analysis skills
- Analysis skills
- Team management
Quick apply
Manager, Financial Crime Risk Investigation (5308)
TD Bank —Markham, ON
- $81,600–$115,200 a year
- Full-time
- Research
- Bachelor's
- Team management
- Paid time off
3d
Retail Assistant Store Manager
Skechers USA Canada Inc. —Scarborough, ON
- From $26.10 an hour
- Weekends as needed
- Hospitality
- Inventory management
- Customer service
Quick apply
5d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

District Manager, Northern Ontario and Manitoba (hybrid)
SIRIUS XM CANADA INC. —Greater Toronto Area, ON
College or University degree in related discipline. Identify opportunities to increase program participation through proactive outreach.
On-Trade Trainer – Beer & Hospitality Industry
Elevate Staffing —Toronto, ON
\*Valid driver's license preferred. Candidates should be available to commit to the full duration of the program. \*Brewery or Beer Sales Representative.
$50,400 a year
Quick apply

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Customer Success Manager - Fashion/General Retail, Hospitality

United Services Group
Oshawa, ON

Apply Now

Job details

Full-time
5 days ago

Skills

Cost management
Customer relationship building
Customer retention
Inventory control
Operations management
Variance analysis
Salesforce Platform
Salesforce
Coaching
Upselling
Key account management
Sanitation
Process improvement
Cost control
Performance management
Change management
Cross-selling
Hiring
Schedule management
Business development
Team management
Sales orientation
Mentoring
Customer service orientation
Recruiting
Contracts
Personnel management
Training & development
Commercial cleaning
Cross-functional collaboration
On-the-job coaching
Escalation handling
Communication skills
Client interaction
Team coordination
Cross-functional communication
Business process improvement

Full job description

Job Summary

This role is responsible for leading, managing, coordinating, and implementing daily, the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.

The key focus areas of this role are in managing:

Managing Customer & Partner Experience & Retention.
Communication between United, Customer & Partner via Customer platforms (Service Channel etc.).
Managing training and performance of our Partners & cleaners.
Overall Store Operations Mgmt. (Including quality audits, store budgets, profitability & KPI’s).
Increasing Revenue & Profits per Store and Customer Banners.
Support to other Area Managers as required.

DutiesandResponsibilities

Planning & Budgeting:

Participate in the development and implementation of annual plans by customer banners with Sales and Departmental Head.
Implement store level budgets.
Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.

Customer Relationships & Communication:

Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively).
Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & and various departments within United.
Manage daily communication with locations and sites on customer required communication platforms (e.g., Service Channel) and as per customer prescribed communication standards.
Support Sr. Mgmt. on all face-to-face meetings or touchpoints with key customer stakeholders.
Participate in:
Daily/Weekly/Monthly meetings with customer banners on store audits, case management & action plans, periodic schedules, scope of works.
Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer.
Weekly or as required, store/location/site compliancy walks with customers.
Lead or participate in new store/location/site transition meetings with customer and partner together about expectations around scope of works and set expectations.

Internal Communication:

Lead and coordinate all store level communication with United Partners daily on issues and actions.
Set expectations with Partners, provide training, coaching & mentoring.
Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services).

Store Operations mgmt. & Process Compliances:

Create and implement task & audit schedules.
Conduct quality audits with customer and partner and communicate and implement action plans.
Responsible for managing material inventory in accounts within budget (partner orders).
Managing daily check in/check out of cleaners in accounts.
Managing customer requests within prescribed service delivery timelines (e.g., special service requests, deficiencies, occasional overnight inspections 4x month).
Lead all process initiatives/implementation at store level; Work with Sr. management on identifying and resolving store level trends and process gaps.
Lead process adoption in Salesforce & customer prescribed communication platforms (e.g., Service Channel).
Lead and or support key United operational processes and KPI’s: As per Retention Priority Framework, to name a few.
Support Partner Change Overs (PCO) with Partnership team.
Material Ordering.
In-Store Specials.
Conduct Visitation Audits & manage Case mgmt. for issues and escalations.
Create and implement Periodic Schedules.
A.R.I and H & S Compliance
I.D Badging & uniform compliance for all Partners & cleaners
In Store Partner Training and support Partner Effectiveness in Partner training Program
Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners
Collection of any other types of Inspections/reporting required by Customers for Billing purposes.

Cost Management & Controls:

Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.
Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs.
Support Sr. Mgmt. for operational costing for new & existing business.
Monitor asset inventory, including but not limited to, equipment, supplies at store level.

Revenue growth in existing business:

Implement transitions of new business in stores in compliance with customer transition process.
Lead growth of In-store business by upselling Special services.

Workforce & Performance Management:

Co-Lead Performance Mgmt. for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports)

Recruitment, Training & Development:

Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing.
Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team

Technology & Assets:

Responsible for managing business using United technologies provided (e.g., Salesforce & Microsoft Programs). Responsible for asset management.

Apply Now

Refine Your Search

ambassador/territory manager jobs in columbus

Customer Success Manager - Fashion/General Retail, Hospitality

Senior Sales Manager

Sales and Marketing Representatives – Durham Region

Sales and Marketing Representatives – Scarborough

Sales and Marketing Representatives

Sales Specialist

Relationship Manager

Regional Market Development Manager - Limited Term

Account Manager, Small Business

Technical Sales Representative - Infrastructure Camera Equipment

Director, Control Centre & Dealer Partnership

Manager, Financial Crime Risk Investigation (5308)

Retail Assistant Store Manager

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