tillsonburg, on csr customer service representative Jobs – 10 Openings This Week

CSR - Customer Service Representative
FlightExec —London, ON
- $20–$24 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
5d
Customer Service Representative
Clark Agri Service —Waterford, ON
- $20–$22 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Dental care
- Vision care
Quick apply
4d
Customer Service Representative
Caradoc Townsend Mutual —Waterford, ON
- $50,000–$72,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
Customer Service Representative
Partify —London, ON
- $22 an hour
- Full-time
- Customer service
- Microsoft Office
- Bachelor's
- Dental care
- Vision care
Quick apply
10d
Customer Service Representative - Simcoe
Enterprise Mobility —Simcoe, ON
- $18.50 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Profit sharing
- Dental care
Customer Service Representative
Commissioners Mini Mart —London, ON
- $17.60 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Heavy lifting
Quick apply
5d

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CSR - Customer Service Representative

FlightExec
London, ON

Quick apply

Job details

Part-time
5 days ago

Skills

Hospitality
Customer service
Upselling
Microsoft Office
Administrative experience
Organizational skills
Communication skills

Full job description

Position Overview

At FlightExec, we deliver a seamless, elevated experience to the world’s most discerning aviation clients. The Customer Service Representative (CSR) is a key ambassador of the FlyXcite FBO brand, responsible for delivering an exceptional, discreet, and highly personalized experience to private aircraft owners, VIP passengers, and flight crews. As the first and last point of contact, the CSR ensures every interaction reflects the highest standards of luxury hospitality, professionalism, and operational excellence.

This role requires poise, attention to detail, and the ability to anticipate client needs in a fast-paced, high-expectation environment. Working closely with flight crews, line service, operations, and trusted vendors, the CSR plays a vital role in ensuring seamless aircraft movements and memorable client experiences.

The position operates within a 7-day aviation environment and requires flexibility to work rotating shifts, including weekends and statutory holidays.

Key Responsibilities

Provide a professional, warm, and personalized welcome to executive passengers, flight crews, and distinguished guests
Anticipate client preferences and proactively deliver personalized service throughout the visit
Ensure seamless arrival and departure experiences for both passenger and non-passenger flights
Answer and manage phone calls, emails, and internal communications with professionalism and discretion
Maintain an immaculate, luxury-level reception and client lounge environment
Arrange high-end ground transportation, luxury hotel accommodations, private catering, and bespoke client requests
Coordinate aircraft services including fueling, lavatory, catering, potable water, and special handling requests
Liaise closely with flight crews and line service to ensure precise execution of all services
Monitor flight movements and adjust service plans in real time to accommodate schedule changes
Process fuel and service transactions with accuracy
Prepare and manage handling notes, passenger and crew documentation, and third-party service orders
Generate invoices, process payments, and respond professionally to billing inquiries
Maintain accurate records within FBO and operational systems
Uphold all airport, Transport Canada, CBSA, and company security protocols
Maintain strict confidentiality regarding client identities, itineraries, pricing, and preferences
Identify and report safety or security concerns immediately and appropriately
Support emergency response procedures and compliance with all regulatory standards
Provide administrative support to FBO management and operational teams

Qualifications & Professional Attributes

Previous experience in luxury hospitality, executive services, private aviation, or high-end customer service strongly preferred
FBO or business aviation experience considered an asset
Exceptional communication, interpersonal, and problem-solving skills
Polished professional appearance and demeanor
Strong attention to detail and organizational skills
Ability to multitask and perform under pressure while maintaining composure
High level of discretion and professionalism when handling sensitive client information
Proficiency with Microsoft Office
Ability to work flexible hours, including weekends, evenings, and holidays

Pay: $20.00-$24.00 per hour

Application question(s):

What days would you be available to work?
How many hours are you hoping to work each week?

Work Location: In person

Quick apply

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