Alberta Service and return desk Jobs – 66 Openings This Week

Branch Customer Service and Compliance Manager
PacWest Systems Supply Ltd. —Edmonton, AB
- $44–$47 an hour
- Full-time
- Word processing
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Customer Service Representative
Prosol Inc —Calgary, AB
- $20 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
service and return desk associate
RONA+ —St. Albert, AB
- Part-time
- Cashiering
- Communication skills
Quick apply
Assistant, Administrative
Definity Financial Corporation —Edmonton, AB
- $45,000–$82,100 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Administrative experience
- Tuition reimbursement
- Paid time off
Office Administrator
LEE OILFIELD SERVICE Ltd. —Edmonton, AB
- $70,000–$125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data entry
- Dental care
- Flexible schedule
Quick apply
3d
Parts Technician
Vanee Farm Centre Inc —Brooks, AB
- From $24 an hour
- Full-time
- Heavy lifting
- Sales
- Inventory management
- Dental care
- Life insurance
Quick apply
4d
Rental Service Supervisor
SunDog Transportation and Tours —Jasper, AB
- $24–$25 an hour
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Parts Technician
Vanee Farm Centre Inc —Lethbridge, AB
- From $24 an hour
- Full-time
- Heavy lifting
- Sales
- Inventory management
- Dental care
- Life insurance
Quick apply
8d
Dual Property Senior Sales Executive Groups
Marriott International, Inc —Calgary, AB
- $87,500–$137,000 a year
- Full-time
- Marketing
- Hotel
- High school diploma or GED
Septic Service Technician / Pump Truck Operator
Septic.ca —Okotoks, AB
- $30–$35 an hour
- Overtime
- Maintenance
- No experience needed
- Plumbing
- Dental care
- Flexible schedule
Quick apply
5d
Customer Service Manager
Walmart Canada Retail (Store) —Fort McMurray, AB
- $18.80 an hour
- Weekends as needed
- Microsoft Word
- Bachelor's
- In-person
Quick apply
5d
Host - Hunter Canmore
Concorde Entertainment Group —Canmore, AB
- Front desk
- Cleaning
- Guest services
Cash & Events Manager
Community Natural Foods —Calgary, AB
- Full-time
- Customer service
- Computer literacy
- Cashiering
Customer Experience Representative
Air Liquide —Edmonton, AB
- Full-time
- Google Suite
- Salesforce
- Writing skills
8d
Host - Bridgette Bar Canmore
Concorde Entertainment Group —Canmore, AB
- $15–$16 an hour
- Part-time
- Bar
- Basic math
- English
IT Support Technician
Quadra Group —Edmonton, AB
- $52,300–$78,515 a year
- Full-time
- Computer Science
- Maintenance
- English
- Dental care
- Paid time off
Quick apply
IT Support Technician
Quadra Group —Edmonton, AB
- $52,300–$78,515 a year
- Full-time
- Computer Science
- Maintenance
- English
- Dental care
- Paid time off
Quick apply
Host - Pigeonhole on 17th
Concorde Entertainment Group —Calgary, AB
- Part-time
- Basic math
- English
- Cashiering
Host - Sweet Loretta
Concorde Entertainment Group —Calgary, AB
- Part-time
- Basic math
- English
- Cashiering
Host - Barbarella Bar
Concorde Entertainment Group —Calgary, AB
- Part-time
- Bar
- Basic math
- English
Warehouse Labourer
Western Canada Welding Products —Lethbridge, AB
- $19–$25 an hour
- Full-time
- Inventory management
- Forklift
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
2d
Host - Goro + Gun Restaurant
Concorde Entertainment Group —Calgary, AB
- $15 an hour
- Part-time
- Basic math
- English
- Cashiering
4d
Service Coordinator
Laura Canada —Edmonton, AB
- Part-time
- Customer service
- Cashiering
- Computer skills
Quick apply
(CAN) Customer Service Desk Associate
Walmart Canada —Edmonton, AB
- Part-time
2d
Receptionist Part-Time (Go Insurance)
Go Insurance —Edmonton, AB
- Part-time
- Front desk
- Computer skills
- Dental care
2d

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Branch Customer Service and Compliance Manager

PacWest Systems Supply Ltd.
Edmonton, AB

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
RRSP match
Dental care
Paid time off
Vision care
On-site parking

Skills

Operations management
Word processing
Filing
Process improvement
English
Complaint handling
Microsoft Office
Bachelor's
Team management
Client services
Staff training
Customer service orientation
Health and safety experience
Training & development
Document management systems
Communication skills
Client interaction
Team coordination
Business process improvement

Full job description

Job Bank occupational title: Customer Service Manager - Retail

Pacific West Systems Supply Ltd. “PacWest” as we are commonly known, employs product specialists in Drywall, Insulation, Steel, Stucco and Ceiling Systems. Our growth over the past four decades has been based on our competitive pricing and delivery service capability, which is a leader in our industry.

Employer: Pacific West Systems Supply Ltd.

Position: Branch Customer Service and Compliance Manager
Location: 14735 Yellowhead Trail, Edmonton, Alberta
Work location: On site
Number of vacancies: One
Job type: Permanent, full time
Hours: 30 to 40 hours per week
Schedule: Daytime
Start date: As soon as possible
Language of work: English
Wage: $45 to $47 per hour

The Branch Customer Service and Compliance Manager manages and oversees the operational systems supporting the branch’s day-to-day activities. The position is accountable for implementing, maintaining and improving processes related to customer service flow, order intake, documentation, staff training and internal coordination.

The position ensures that branch systems are efficient, consistent and aligned with company standards. It directs process adherence, evaluates system effectiveness and implements improvements that enhance service delivery, accuracy and overall branch performance.

Tasks and results for this position include:

Lead daily customer service operations and supervise the customer service team.
Assign workloads, manage staff coverage and maintain a professional and efficient front-counter experience.
Oversee escalated customer concerns and support staff with issue resolution.
Ensure accuracy in orders, credits, returns and system entries.
Resolve operational issues, including customer requests, complaints and supply shortages.
Review customer demand, order volumes, service trends and relevant market information to identify service requirements and operational improvements.
Manage onboarding and training for new and existing employees.
Ensure employees complete all required training and obtain the necessary documentation and approvals before working independently.
Oversee the tracking and accuracy of employee training records and certifications.
Ensure training, certification and compliance records remain current, complete and audit ready.
Identify training or compliance gaps, implement corrective action and report risks or concerns to management.
Act as the branch point of accountability for health and safety documentation and training requirements.
Maintain structured branch records, including onboarding documentation and compliance files.
Ensure branch records are complete, legible, properly stored and submitted to Human Resources as required.
Maintain audit-ready documentation that is complete, organized, accessible and compliant with company standards.
Collaborate with warehouse, delivery and sales teams to support customer needs and ensure smooth branch operations.

Preferred Skills and Work Experience:

Bachelor’s degree.
Two years to less than three years of related experience.
Experience leading or supervising a customer service or front-desk team.
Experience managing workloads, assigning duties and maintaining team organization.
Experience handling customer escalations and resolving issues professionally.
Experience maintaining structured documentation systems with a high level of accuracy and accountability.
Experience coordinating training, onboarding and compliance requirements.
Experience supporting health and safety programs, training records or compliance processes is strongly preferred.
Experience in building materials, distribution or a similar fast-paced environment is an asset.

COMPUTER AND TECHNOLOGY KNOWLEDGE

Proficiency with Microsoft Office and general office systems.
Proficiency with word-processing software.
Ability to maintain electronic records and use internal order, customer service and documentation systems.

SECURITY AND SAFETYWORK CONDITIONSPERSONAL SUITABILITY BENEFITS

Criminal record check required.

Work Conditions

Fast-paced environment.
Work under pressure.
Tight deadlines.
Attention to detail.
Ability to manage multiple priorities independently.

Personal Suitability

Collaborative.
Goal oriented.
Hardworking.
Honest and committed to maintaining professional integrity.
Positive attitude.
Proactive.
Client focused.
Efficient interpersonal skills.
Excellent oral communication.
Strong written communication.
Flexible.
Strong interpersonal awareness.
Sound judgement.
Organized.
Team player.
Patient.
Resourceful.

Benefits

Dental care.
Extended health care.
Vision care.
Paid time off.
On-site parking.
Registered Retirement Savings Plan matching.

Your application

We’ve been fortunate to hire some great people, and they’ve fueled the growth that has us hiring again. We hope you’ll be the next person to join the PacWest team.

We value diversity and inclusion and encourage all qualified people to apply. We will review applications as they are received and look forward to hearing from you.

Job Types: Full-time, Permanent

Pay: $44.00-$47.00 per hour

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

service and return desk jobs in alberta

Branch Customer Service and Compliance Manager

Customer Service Representative

service and return desk associate

Assistant, Administrative

Office Administrator

Parts Technician

Rental Service Supervisor

Parts Technician

Dual Property Senior Sales Executive Groups

Septic Service Technician / Pump Truck Operator

Customer Service Manager

Host - Hunter Canmore

Cash & Events Manager

Customer Experience Representative

Host - Bridgette Bar Canmore

IT Support Technician

IT Support Technician

Host - Pigeonhole on 17th

Host - Sweet Loretta

Host - Barbarella Bar

Warehouse Labourer

Host - Goro + Gun Restaurant

Service Coordinator

(CAN) Customer Service Desk Associate

Receptionist Part-Time (Go Insurance)

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