Bracebridge, On Resort manager Jobs – 17 Openings This Week

Operations Manager, Deerhurst Resort Muskoka
Encore Global —Huntsville, ON
- $55,000–$65,000 a year
- Overtime
- Inventory management
- Customer service
- Microsoft Office
Lodge Host (Part-time)
Dimensions —Minden, ON
- $21–$22 an hour
- Part-time
- Serving
- Customer service
- English
- Employee assistance program
- Flexible schedule
Quick apply
5d
Spa Attendant
JW Marriott The Rosseau Muskoka Resort & Spa —Port Carling, ON
- $20 an hour
- Temporary
- Cleaning
- In-person
- Guest services
- Dental care
- Vision care
Quick apply
Conference & Events Manager
Deerhurst Resort —Huntsville, ON
- $50,000–$55,000 a year
- Weekends as needed
- Hotel
- In-person
- Guest services
Quick apply
Front Desk Receptionist
Touchstone Resort on Lake Muskoka —Bracebridge, ON
- $20 an hour
- Weekends as needed
- Customer service
- Hotel
- Front desk
- Flexible schedule
Quick apply
11d
Shamrock Bay Resort Front Desk Agent
Great Blue Resorts —Severn Bridge, ON
- Part-time
- Management
- Contracts
- Front desk
Quick apply
Events and Marketing Coordinator
Christie's Mill Inn & Spa —Port Severn, ON
- $40,000 a year
- Weekends as needed
- Customer service
- Front desk
- Guest services
Quick apply
Assistant Manager, Guest Experiences
Deerhurst Resort —Huntsville, ON
- $22.50 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
Quick apply
Guest Services Coordinator
Muskoka Woods —Rosseau, ON
- $39,000–$44,000 a year
- Full-time
- Administrative experience
- Bachelor's
- Continuous improvement
Front Office Supervisor
Casino Rama Resort —Rama, ON
- $55,281 a year
- Full-time
- Inventory control
- Hotel
- Team management
- Dental care
- Paid time off
Guest Services Agent - Taboo Muskoka
Great Gulf Group —Gravenhurst, ON
- $18.50 an hour
- 8 hour shift
- Computer literacy
- English
- Windows
Quick apply
Experiences Ambassador
Muskoka Bay Resort —Gravenhurst, ON
- $17.60 an hour
- Part-time
- Hotel
- Experience working with children
- Guest services
Quick apply
5d
DH-MANAGER, F&B BANQUETS
Freed Corp —Huntsville, ON
- $22 an hour
- Weekends as needed
- Inventory management
- Hotel
- Mentoring
Quick apply
DH-MANAGER, F&B OUTLETS
Freed Corp —Huntsville, ON
- $22 an hour
- Weekends as needed
- Inventory management
- Sanitation
- Restaurant management
Quick apply
Assistant General Manager - Hotel Operations
Best Western Plus Valemount Inn and Suites —Canada
- From $50,000 a year
- Full-time
- Hotel
- Supervising experience
- Recruiting
- Wellness program
- Dental care
Quick apply
2d

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Events Coordinator
TPC Toronto at Osprey Valley —Alton, ON
Working closely with clients to understand their event goals, providing recommendations and tailored solutions for golf tournaments, corporate events, social…
$55,000 a year
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Resort Manager
Vantage45 Briars Inc. —Georgina, ON
Lead and supervise all resort departments, including front desk, guest services, housekeeping, food and beverage, and human resources.
$40,000–$60,000 a year
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Operations Manager, Deerhurst Resort Muskoka

Encore Global
Huntsville, ON

Apply Now

Job details

Full-time

Skills

Cost management
Computer operation
Operations management
Inventory management
Customer service
Upselling
Cost control
Microsoft Office
Performance management
High school diploma or GED
Hiring
Human resources management
Bachelor's
Computer hardware
Client services
Quality Control
Mentoring
Customer service orientation
Personnel management
Training & development
Guest services
Standard operating procedures (SOPs)
Delegation
Team motivation
Client interaction
Team coordination

Full job description

Position Overview

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.

Key Job Responsibilities

Operations Management

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
Provides direct supervision of team members including scheduling and time keeping.
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
Ensures that daily equipment sheets are updated and properly completed.
Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
Attends BEO, Pre-Cons, and pre-production meetings as needed.
Delegates tasks as appropriate.

Customer Service

Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.
Supervises and mentors’ operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors. Mentors Technicians to also provide this superior level of customer service.
Meets with guests onsite to ensure that their needs are met, and the equipment setup is working properly.
Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.

People Development & Training

Promotes and reinforces a positive working environment centered on Encore core values.
Hire, develop, lead and motivate a talented team of technicians and operational support staff.
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
Manage human resource related issues including performance management, salary administration and training and development.
Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
Registers and recommends team members for additional training opportunities as needed.

Job Requirements

High School Diploma is required. Bachelor’s degree is preferred.
4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore’s Accelerations Development Operations Program (ADOP).
Experience leading workflow and team members.
Working knowledge of audio-visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Salary Pay Range: $55,000 - $65,000

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Apply Now

Refine Your Search

resort manager jobs in bracebridge, on

Operations Manager, Deerhurst Resort Muskoka

Lodge Host (Part-time)

Spa Attendant

Conference & Events Manager

Front Desk Receptionist

Shamrock Bay Resort Front Desk Agent

Events and Marketing Coordinator

Assistant Manager, Guest Experiences

Guest Services Coordinator

Front Office Supervisor

Guest Services Agent - Taboo Muskoka

Experiences Ambassador

DH-MANAGER, F&B BANQUETS

DH-MANAGER, F&B OUTLETS

Assistant General Manager - Hotel Operations

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