Graphics and Production Specialist
Indigenous Health, Youth Wellness
Vancouver, BC
In accordance with the mission, vision, values and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Communications Officer at the Office of Virtual Health, the Graphics & Production Specialist provides technical guidance and produces educational materials and other collaterals to support the strategic and operational priorities for a group of provincial health improvement networks. The Specialist works independently with program staff on various projects to ensure that objectives and timelines are met. The Specialist provides graphic design support, as well as technical assistance and consults with program leadership in designing/preparing a variety of informational material. The Specialist manages documentation as per Provincial Health Services Authority requirements and is responsible for ensuring that the PHSA style guide and privacy regulations are being followed.
What you’ll do
- Provide technical assistance in developing educational material in conjunction with working groups and committees, including provincial guidelines, clinical care algorithms, protocols and patient/care provider tools.
- Design and produce surveys used by committees and the program(s); ensure all surveys and materials meet privacy regulations.
- Consult with program leadership on the design of graphic materials to support strategic and operational priority initiatives for the program. Design a variety of material including templates, posters, brochures, pamphlets, information postcards; receive information such as intended message, content details, expected audience, budget and design concepts and prepares rough layouts by hand and/or computer software programs. Create layout in appropriate software packages; edit for visual consistency taking into consideration reproduction methods and forward for approval.
- Manipulate text, illustrations, photos, video and/or sound; maintain the image bank; remove distortions and enhance photos by colour correcting, sharpening images, removing unwanted portions and fitting image into page layout to obtain desired effect; create illustrations by accessing appropriate graphic software to produce the required illustration; ensures objects are drawn to scale; assists with still photography and videography at events and other initiatives.
- Arrange for printing of materials by methods such as setting items up as reader and printer spreads, transfers spreads to portable storage, contacts printing to discuss timelines and special needs; complete requisition forms and provide portable storage devices for reproduction.
- Responsible for planning, tracking and researching external vendors; coordinate production and scheduling, preparing cost scenarios; review and obtain quotes within designated budget, ensure fiscal responsibility on costs for all printed and digital projects.
- Offer technical and design expertise regarding website and intranet site and update as necessary; provide guidance and training to other program staff around updating website and intranet site where appropriate.
- Provide technical advice and work guidance to staff on graphic design, page layout, photo editing/formatting, scanning, illustration and preparation of files for printing.
- Research a variety of sources such as the internet, graphic software, books and magazines to obtain graphic illustrations for use in productions; obtain copies and ensure compliance with copyright rules.
- Provide advice regarding privacy legislation compliance in the development of surveys, questionnaires and promotional campaigns.
What you bring
Qualifications
- A level of education, training, and experience equivalent to an Associate’s Degree in Graphic Communications Technology, Graphic Design or a related field and five (5) years of graphic design experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Indigenous Health contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
- Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Demonstrated experience in the execution and design of print and digital marketing materials as well as clinical care tools such as algorithms, protocols and care guidelines. Ability to collaborate effectively with multiple stakeholders in the development of materials designed to achieve a specific goal. Strong organizational skills with the ability to work in a fast-paced environment with tight deadlines. Solid digital and print production and creative thinking skills. Proficiency in InDesign, Photoshop, and Illustrator. Excellent communication, presentation and interpersonal skills including verbal and written.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular Full-Time
Salary Range: $63,484 - $91,259. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing Date: Applicants accepted until position is filled
Hours of Work: Monday-Friday 09:00-17:00
Requisition #: 202551E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Attention current employees of PHSA:
You must apply via your internal profile at http://internaljobs.phsa.ca.
The internal job posting expires on August 25, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].
