dartmouth, ns call center representative Jobs – 15 Openings This Week

Remote Customer Service Representative
HGS —Nova Scotia
- From $19.35 an hour
- Overtime
- Remote
- Sales
- Customer service
- English
- Dental care
- Paid time off
11d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Nova Scotia
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
11d
Remote Customer Service Representative - Work from Home (Canada)
Teleperformance —Nova Scotia
- $15.75–$17.00 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- English
- Dental care
- Work from home
Quick apply
Bilingual Customer Service Representative
Manulife —Halifax, NS
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Disability insurance
Clinical Service Desk- Helpdesk Senior Representative-Remote-Halifax
NTT Ltd —Halifax, NS
- Weekends as needed
- Remote
- Travel
Customer Service Representative
PGW Auto Glass ULC —Dartmouth, NS
- $20 an hour
- High school diploma or GED
- Communication skills
Quick apply
Business Development Representative
Willson International Ltd. —Halifax, NS
- $58,000–$65,000 a year
- Full-time
- Remote
- Sales
- Salesforce
- Microsoft Office
- Work from home
Quick apply
8d
Customer Service Associate
Bass Pro Shops —Dartmouth, NS
- Part-time
- Sales
- Customer service
- High school diploma or GED
3d
Financial Services Representative
ADP —Dartmouth, NS
- Call to connect
- Bilingual
- Customer service
- English
- Tuition reimbursement
11d
Customer Service Representative, Centennial Carstar Dartmouth
Centennial Carstar Dartmouth —Dartmouth, NS
- $18–$22 an hour
- Full-time
- Customer service
- Communication skills
- Dental care
Quick apply
Licensed Insurance Advisor
Manulife —Halifax, NS
- Full-time
- Microsoft Outlook
- Sales
- Salesforce
- Disability insurance
- Dental care
Bilingual Tier 1 Technical Support
Eastlink —Dartmouth, NS
- From $19.52 an hour
- Full-time
- Bilingual
- Computer science
- English
- Store discount
- Designated paid holidays
7d

More jobs to discover

Find similar jobs that you might be interested in.

Technical Representative
Pennecon —Dartmouth, NS
Utilizing SolidWorks for mechanical design and supporting engineering documentation. Visit our website www.gipiatlantic.com for more information or to submit…
Billing & Implementation Specialist
Event Temple —Halifax, NS
You will also manage billing aspects of the subscriptions, including invoicing and processing renewals, handling collections, downgrades, cancellations and…
$50,000–$70,000 a year
Quick apply
10d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
$19.75 an hour
Quick apply
Team Lead, Call Center
Make Space —Vaughan, ON
Through our family of brands, we operate more than 65 locations across six provinces, providing self-storage, portable storage, moving and logistics solutions…
$65,000–$70,000 a year
Quick apply
1d

Show more jobs in cities nearby

I want to receive the latest job alerts for call center representative in dartmouth, ns

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Remote Customer Service Representative

HGS
Nova Scotia

Apply Now

Job details

Full-time
11 days ago

Benefits

Dental care
Paid time off
Employee assistance program
Vision care
Flexible schedule
Life insurance
On-site parking

Skills

Computer operation
Sales
Customer service
English
AI
Communication skills

Full job description

Job Description:

Your Impact: As a Customer Relations Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer billing inquiries, identify the unique needs of each customer, address concerns, take payments and exercise emotional intelligence to improve the overall customer experience!

So, what does a day in life of a Customer Care Representative look like?

Communicate with customers through inbound calls and field queries on billing, payments, existing and new services, promotional offers and upgrade / downgrade of services
Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need
Take a consultative approach with customers who are experiencing problems with their service by owning the issue and resolution
Use multiple computer systems to research products, services, common problems and solutions offered
Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
Creating a “WOW” factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
Regular 1:1 coaching sessions with your supervisor to ensure you meet key performance indicators

Why Choose Us?

HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. We combines automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.

Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with ~18,000 employees across 10 countries and 30 delivery centers, supporting some of the world’s most recognized brands.

Plus, working with HGS comes with benefits like:

$19.35 hourly and overtime opportunities
Best in class medical, dental, vision benefits (if applicable)
Refer-A-Friend
Employee assistance programs
Flexible Schedule Options
Career advancement in a fast growing organization
People focused environment where you’ll make lifetime connections and friendships

What we are looking for:

So what really makes a great Customer Care Representative? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you’re compassionate, energetic, bold and want to work in a customer centric role with an amazing opportunity to make an impact on people’s lives, you’ll love this opportunity!

Please note: This position does not qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program because this is a work from home position.

Requirements:

You’re at least 18 years of age
You must be physically living in and able to work in Canada
You can work between the hours of [7 AM and 12 AM EST], but have flexibility as business needs may change
You have at least 6 months of customer service experience and you understand the value of coaching / feedback
You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
Demonstrate a caring, supportive, and friendly nature in every interaction with the upmost confidence and urgency
You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
You’re results oriented and comfortable providing customers with recommendations and solutions
You have excellent English communication skills, both oral and written
You’re comfortable working from home and have a suitable space with a hard-wired internet connection

HGS is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by HGS Canada regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

You will be required to pass preemployment tests and an interview.

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact [email protected]. Personal information is handled in accordance with applicable privacy laws.

Job Type: Full-time

Pay: From $19.35 per hour

Benefits:

Dental care
Employee assistance program
Life insurance
On-site parking
Paid time off
Vision care

Work Location: Remote

Apply Now

Refine Your Search

call center representative jobs in dartmouth, ns

Remote Customer Service Representative

Remote Technical Support Representative - Work from Home (Canada)

Remote Customer Service Representative - Work from Home (Canada)

Bilingual Customer Service Representative

Clinical Service Desk- Helpdesk Senior Representative-Remote-Halifax

Customer Service Representative

Business Development Representative

Customer Service Associate

Financial Services Representative

Customer Service Representative, Centennial Carstar Dartmouth

Licensed Insurance Advisor

Bilingual Tier 1 Technical Support

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for call center representative in dartmouth, ns

Job seeker tools

Employer Tools

Browse

Stay Connected