fort saskatchewan, ab subcontractor Jobs – 501 Openings This Week

Customer Sales & Service Representative
Gordon Russell Ltd. —Fort Saskatchewan, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
14d
Painting Subcontractors / Crews Wanted — Steady Overflow Work.
J&B Quality Painters —Edmonton, AB
- $16.54–$58.32 an hour
- Full-time
- Construction
- In-person
Quick apply
5d
Quality Coordinator
Canoco —Fort Saskatchewan, AB
- Full-time
- Microsoft Office
- Quality Control
- Construction
Quick apply
13d
Coating Supervisor
Heartland Coatings Ltd. —Fort Saskatchewan, AB
- $42–$48 an hour
- Full-time
- Schematics
- Supervising experience
- Quality Control
- Dental care
- Vision care
Quick apply
14h
Construction Manager – Industrial Projects
Canoco —Fort Saskatchewan, AB
- Full-time
- Construction
- Communication skills
Quick apply
5d
Marine Operator 1
Canada Pump and Power —Fort Saskatchewan, AB
- 12 hour shift
- English
- High school diploma or GED
- Bachelor's
Quick apply
Post Construction Cleaner SUBCONTRACTOR
Final finish cleaning —Edmonton, AB
- $25–$31 an hour
- Weekends as needed
- Cleaning
- Power tools
- Construction
- Flexible schedule
Quick apply
Project Office Manager
Flatiron Construction Corp —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
9h
Senior Project Coordinator
EllisDon Group —Fort Saskatchewan, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Painting Subcontractor
Mosaic Home Services Ltd. —Edmonton, AB
- $27–$38 an hour
- Contract
- Communication skills
Quick apply
Administrator
PTW Energy Services Ltd. —Nisku, AB
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
Quick apply
9d
Diver
Canada Pump and Power —Fort Saskatchewan, AB
- $50–$55 an hour
- 12 hour shift
- English
- High school diploma or GED
- Bachelor's
Quick apply
Civil QC Inspector
Centerfire Energy Group —Alberta
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Designated paid holidays
Quick apply
8d
Journeyperson Pipefitter
Phoenix Industrial —Nisku, AB
- $27–$52 an hour
- Temporary
- Welding
- Construction
- Manufacturing
- Employee assistance program
Quick apply
Draftsperson
Makloc Buildings —Nisku, AB
- $31–$33 an hour
- AutoCAD
- CAD
- English
- Profit sharing
- Paid time off
Quick apply
2d
Assistant Project Manager - Heavy Civil
Morgan Construction & Environmental Ltd —Edmonton, AB
- 12 hour shift
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
- Life insurance
Project Engineer
Thermo Design Engineering Ltd —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
Assistant Site Superintendent
Rohit Group —Sherwood Park, AB
- Carpentry
- Engineering
- Bachelor's
Structural Steel Detailer
Makloc Buildings —Nisku, AB
- $31–$33 an hour
- AutoCAD
- Engineering
- English
- Profit sharing
- Paid time off
Quick apply
2d
Construction Superintendent
Krawford Construction Company Inc. —Edmonton, AB
- Full-time
- Up to 50% travel
- Supervising experience
- Quality Control
- Dental care
- Employee assistance program
Quick apply
Concrete Cribber / Carpenter
Grey Lion Construction Corp. —Fort Saskatchewan, AB
- $35–$40 an hour
- Overtime
- Carpentry
- First Aid Certification
- No university degree
Quick apply
6d
Health and Safety Advisor (HSE)
Morgan Construction & Environmental Ltd —Edmonton, AB
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Dental care
- Life insurance
HSE Coordinator
WF Steel & Crane —Nisku, AB
- $30–$35 an hour
- Full-time
- Public speaking
- Microsoft Office
- Manufacturing
Quick apply
Foreperson (Plumbing) Cranbrook BC
True Mechanical —Edmonton, AB
- $48–$55 an hour
- Full-time
- Microsoft Office
- Plumbing
- Construction
- Designated paid holidays
- Disability insurance
Quick apply
23h
Intermediate/Senior Estimator
Confidential —Nisku, AB
- $95,000–$135,000 a year
- Full-time
- Engineering
- Analysis skills
- Supervising experience
Quick apply

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Customer Sales & Service Representative

Gordon Russell Ltd.
Fort Saskatchewan, AB

Quick apply

Job details

Full-time
14 days ago

Benefits

Extended health care
RRSP match
Dental care
Paid time off
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Heartland office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

subcontractor jobs in fort saskatchewan, ab

Customer Sales & Service Representative

Painting Subcontractors / Crews Wanted — Steady Overflow Work.

Quality Coordinator

Coating Supervisor

Construction Manager – Industrial Projects

Marine Operator 1

Post Construction Cleaner SUBCONTRACTOR

Project Office Manager

Senior Project Coordinator

Painting Subcontractor

Administrator

Diver

Civil QC Inspector

Journeyperson Pipefitter

Draftsperson

Assistant Project Manager - Heavy Civil

Project Engineer

Assistant Site Superintendent

Structural Steel Detailer

Construction Superintendent

Concrete Cribber / Carpenter

Health and Safety Advisor (HSE)

HSE Coordinator

Foreperson (Plumbing) Cranbrook BC

Intermediate/Senior Estimator

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