Gatineau, Qc Hotel & accommodations guest services staff Jobs – 29 Openings This Week

Guest service representative
Gray Collection —Ottawa, ON
- Weekends as needed
- Bilingual
- Hospitality
- Bar
- Profit sharing
Quick apply
Guest Services Agent
Days Inn Ottawa Downtown —Ottawa, ON
- $19.18 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
Quick apply
Part Time Front Desk Agent
Cartier Place Suite Hotel —Ottawa, ON
- From $21.26 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
4d
Front Desk Agent
Hampton Inn & Suites Ottawa West —Ottawa, ON
- $17.75 an hour
- Part-time
- Bilingual
- Hospitality
- Heavy lifting
Quick apply
Switchboard Operator
Sheraton Ottawa Hotel —Ottawa, ON
- $23.15 an hour
- Weekends as needed
- Bilingual
- Heavy lifting
- English
- Dental care
Quick apply
5d
Residence Services Representative
Campus Living Centres —Ottawa, ON
- $18 an hour
- Part-time
- Customer service
- High school diploma or GED
- Communication skills
Quick apply
10d
Guest Services Partner (Front Desk Agent)
Brookstreet Hotel Corporation —Kanata, ON
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
6d
Hotel Receptionist
Moulin Wakefield Mill —Wakefield, QC
- Weekends as needed
- Hospitality
- Sales
- English
Superviseur Réceptioniste Temps Plein / Full Time Front desk Supervisor
Wakefield Mill Hotel & Spa —Wakefield, QC
- $20.50–$25.00 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Sales
- Dental care
- Vision care
Quick apply
BellPerson / Valet / Driver (Gratuity Earning Position)
Lord Elgin Hotel —Ottawa, ON
- $17.60 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
18h
Spa Receptionist
Moulin Wakefield Mill —Wakefield, QC
- Bilingual
- Customer service
- English
- Disability insurance
- Dental care
Guest Service Agent
Sandman Hotel Group —Ottawa, ON
- $21.90 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Préposé à l’accueil
Camping Cantley —Cantley, QC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- $20.05 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
10d
Guest Service Agent Part-time Fairfield Kanata
Silver Hotel Group —Ottawa, ON
- $20.16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
13d
Front Desk Associate
The Spa Day Retreat —Kanata, ON
- $19–$20 an hour
- Part-time
- Customer service
- Data entry
- In-person
- Flexible schedule
Quick apply
Auditeur / Auditrice de nuit à temps complet
Four Points by Sheraton Gatineau-Ottawa —Gatineau, QC
- $22.74 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Microsoft Excel
- Store discount
- Dental care
Quick apply
Assistant Front Office Manager
Andaz Ottawa —Ottawa, ON
- Weekends as needed
- CRM software
- English
- Hotel
11d
Group Reservations Coordinator
Andaz Ottawa —Ottawa, ON
- Full-time
- Hotel
- High school diploma or GED
- Front desk
12d
Hampton by Hilton-Night Auditor
HCC (Ottawa) LP. —Ottawa, ON
- $26.44 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
10d
Night Auditor/Front Desk Agent
Quality Inn —Orleans, ON
- $17.60–$19.00 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
4d
Night Auditor
Alt —Ottawa, ON
- $21.93 an hour
- Night shift
- Bilingual
- English
- Hotel
Quick apply
4d
Bell Person - Front Office
067 Hard Rock Ottawa Racetrack Emp Svc In —Ottawa, ON
- $17.91 an hour
- Part-time
- Bar
- English
- Hotel
Quick apply
8d
Gérant service à la clientèle/ Guest service manager
Moulin Wakefield Mill Hotel and Spa —Wakefield, QC
- Bilingual
- Customer service
- Hotel
Quick apply
Bilingual Fairmont Gold Supervisor/ Concierge (Full-Time)
FAIRMONT —Ottawa, ON
- $27.50 an hour
- Full-time
- Bilingual
- Microsoft Word
- Serving
Quick apply
12d

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Guest service representative

Gray Collection
Ottawa, ON

Quick apply

Job details

Full-time

Benefits

Profit sharing
RRSP

Skills

Bilingual
French
Hospitality
Post-secondary education
English
Computer skills
Restaurant experience
Communication skills
Hotel experience
Time management

Full job description

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Our establishments include Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

Reporting to the Front Desk Manager, the Guest Service Representative ensures a warm check-in/check-out process and manages reservations, payments, and guest requests. Key duties include personalizing guest experiences, promoting hotel facilities, handling cash, and maintaining accurate records. You’ll also assist with bookings, monitor room inventory, and collaborate with all hotel departments while adhering to health and safety standards.

RESPONSIBILITIES

Welcome, check-in/out room reservations, respond to internal and external requests, and settle accounts while providing warm and authentic service.
Take initiative to add a personalized experience.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay.
Assist with booking individual reservations.
Respond to emails and other various administrative tasks.
Maintain accurate records of daily transactions.
Handle guest requests effectively and promptly.
Cash handling, which includes balancing a float.
Promote a professional and positive team environment.
Monitor rooms' inventory to assist in maximizing rooms' revenue and availability.
Maintain an excellent working rapport with all departments in the hotel and act as a liaison on behalf of our guest.
To be Health & Safety conscious and actively involved in maintaining a safe work environment.
Perform any other tasks which are assigned by management.

QUALIFICATIONS

Computer literacy is a must with Opera/Opera Cloud experience an asset.
A guest focused personality is crucial.
Must be available to work a variety of shifts, including mornings, evenings, and/or weekends.
Maintain a professional appearance and demeanor.
Ability to work in a team environment and act as a leader when management is unavailable.
Strong communication and interpersonal skills required.
Ability to work under pressure, multi-task, and possess strong time management skills.
Post-secondary education in Hotel Management/Hospitality or equivalent experience is a strong asset.
Excellent oral and written skills in French and English (a third language is an asset).

BENEFITS:

Group insurance plan with telemedecine
Group RRSP and DPSP (Deferred Profit Sharing Plan)
50% employee discount at all of our establishments for the employee and up to 3 guests
Discounts with our business partners (transportation, wellness, leisure)
Company culture that values employees
Employee recognition events
Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in gatineau, qc

Guest service representative

Guest Services Agent

Part Time Front Desk Agent

Front Desk Agent

Switchboard Operator

Residence Services Representative

Guest Services Partner (Front Desk Agent)

Hotel Receptionist

Superviseur Réceptioniste Temps Plein / Full Time Front desk Supervisor

BellPerson / Valet / Driver (Gratuity Earning Position)

Spa Receptionist

Guest Service Agent

Préposé à l’accueil

Front Desk Agent - Hotel Operations

Guest Service Agent Part-time Fairfield Kanata

Front Desk Associate

Auditeur / Auditrice de nuit à temps complet

Assistant Front Office Manager

Group Reservations Coordinator

Hampton by Hilton-Night Auditor

Night Auditor/Front Desk Agent

Night Auditor

Bell Person - Front Office

Gérant service à la clientèle/ Guest service manager

Bilingual Fairmont Gold Supervisor/ Concierge (Full-Time)

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