Administrative Assistant / FDA (Part-Time)
Riverside Cemetery / Riverside Funeral Home and Cremation Centre
Riverside is seeking a reliable, organized, and compassionate individual to join our team as a Part-Time Administrative Assistant.
This is a unique and rewarding position that provides administrative support across all facets of our operation, including our funeral home, cemetery, and crematorium. This position is ideal for someone who is professional, dependable and comfortable supporting families during life's most important moments.
Please note: This is not a traditional administrative position. In addition to office responsibilities, the successful candidate will assist with various aspects of funeral operations, including on-call transfers and the care and preparation of deceased individuals, working closely with our Funeral Director.
Applicants must be comfortable working in a funeral service environment, including direct interaction with and handling of deceased individuals. Compassion, professionalism, discretion, and a respectful approach to the families we serve are essential.
Position Details
- Part-time position
- Minimum 24–30 hours per week
- Alternate-week on-call rotation for death calls and transfers alongside our Funeral Director
- Additional hours may be available based on operational needs
Key Responsibilities
- Answering phones and assisting families and visitors
- Scheduling appointments and maintaining calendars
- Preparing, processing, and filing documents and records
- Data entry and record management
- Assisting with cemetery, crematorium, and funeral home administration
- Coordinating services, interments, cremations, and related paperwork
- Processing payments and maintaining accurate records
- Responding to inquiries from families, funeral homes, and other stakeholders
- Supporting special projects and day-to-day office operations
- Performing other administrative duties as required
- Participating in an on-call rotation for death calls and transfers
- Assisting with the transfer of deceased individuals from places of death to our care
- Assisting the Funeral Director with preparations for visitations, services, and interments
- Assisting with the dressing, casketing, and care of deceased individuals
- Helping with the setup and coordination of funeral and memorial services
- Providing general support to the Funeral Director and other staff as operational needs require
Qualifications
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- High attention to detail and accuracy
- Ability to handle sensitive and confidential information with professionalism
- Proficiency with computers and common office software
- Ability to work independently and as part of a team
- Quick learner with a willingness to take on new responsibilities
- Dependable, punctual, and flexible
- Valid driver's license and reliable transportation required
Preferred Qualities
- Experience in an administrative, customer service, funeral home, cemetery, or related office environment is considered an asset
- Comfortable working in a profession that involves supporting families through loss
- Ability to remain calm, compassionate, and professional in all situations
The nature of our profession means there are times when workloads can be demanding and priorities can shift quickly. The successful candidate will be able to remain organized, focused, and professional during busy periods, effectively manage multiple responsibilities, and adapt to changing needs throughout the day. While the work can be challenging, our team is highly supportive, and we believe in working together to ensure everyone succeeds.
If you are looking for a meaningful career opportunity where your work makes a difference in the lives of others, we encourage you to apply.
Please submit your resume and cover letter to [email protected]
Pay: $21.00 per hour
Work Location: In person
