Food and Beverage Supervisor
About Stone Creek Resorts Inc.
Stone Creek Resorts Inc. is a premier operator of world-class golf resorts, seamlessly blending luxury with the natural beauty of Canada. Our resorts-Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia-are situated in two of the most breathtaking landscapes in the country. Our unwavering commitment to providing extraordinary guest experiences is central to everything we do, driven by our core values and SERVICE BEYOND philosophy. This dedication to excellence has established us as leaders in the resort and hospitality industry.
About Eagle Ranch Resort
Located in the heart of Invermere, British Columbia, Eagle Ranch Resort is the region's foremost luxury destination. Boasting spectacular views of the Columbia River and the majestic Purcell Mountains, Eagle Ranch is a premier retreat for guests seeking world-class golf, relaxation, and adventure. The centrepiece of the resort is our par 72 golf course, designed to challenge golfers of all skill levels. Headwaters Lodge, a sanctuary of luxury and exclusivity, rests atop ancient bluffs, offering 20 elegant rooms with panoramic views of the Columbia Valley. This unparalleled setting promises an unforgettable experience in the heart of nature.
Seasonal Job - Start mid-March to mid-October, 2025.
Responsibilities:
Reporting and Communication:
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Report to the Food and Beverage Manager.
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Provide regular updates to the Food and Beverage Manager on operational performance, guest satisfaction and employees engagement.
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Maintain open communication with the Food and Beverage Manager regarding any challenges or opportunities for improvement.
Guest Experience:
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Providing culinary experience to our guests in line with our service commitment; Service Beyond.
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Monitor guest feedback and resolve complaints promptly, ensuring all concerns are addressed efficiently.
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Exceeding customer expectations by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building a relationship with guests.
Team Management and Training:
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Work closely with F&B Manager to train, coach and supervise front-of-house service staff.
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Support ongoing coaching, mentoring, and performance evaluations for staff to ensure high standards of service.
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Work closely with Food & Beverage Manager on weekly staff schedule to ensure adequate coverage.
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Foster a positive and motivating work environment, recognizing employee's achievements and addressing concerns promptly.
Operations Management:
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Ensuring smooth operations by enforcing policies and standard operating procedures.
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Monitor and enforce opening and closing procedures.
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Ensuring the equipment and work areas are clean, safe and in good working condition.
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Ensure compliance with local health and safety regulations, maintaining a safe and clean working environment for staff and guests.
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Work closely with Food & Beverage Manager and the Food and Beverage Leadership team in executing events, including small weddings and other functions.
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Other duties as assigned.
Inventory and Cost Control:
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Support management of inventory levels for beverages, and supplies; ensure regular stock checks and reorder when necessary.
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Assist F&B Manager with monthly inventory counts on all beverage products.
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Monitor beverage costs, follow cost-control measures, and minimize waste.
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Maintain efficient storage and organization systems for inventory.
Budget and Financial Management:
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Support the annual food and beverage budget, in collaboration with the Food and Beverage Manager.
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Verify cash outs of employees working on your shift.
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Assist in managing expenditures and revenues to meet and exceed financial goals on a daily basis
Requirements:
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A high school diploma or GED requires. A diploma or degree in hospitality is an asset.
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Driver's license is required.
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Working knowledge of Club Prophet and Silverware is an asset.
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Must have Serving it Right Certificate or equivalent.
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Minimum 1-2 years of Food and beverage experience is required.
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Minimum 1-2 years experience coordinating Wedding Events experience is an asset.
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Good wine knowledge or a certified sommelier is an asset.
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Should be eligible to work in Canada full-time.
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Able to work in a fast-paced environment and flexible hours.
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Experience with the restaurant point of sale system is an asset.
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Able to work overtime is a requirement.
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Able to lift, push or pull up to 40Ibs.
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Able to stand, sit, or walk for an extended period of time.
Why Stone Creek Resorts:
- Our people experience working at a world-class golf resort.
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We care about our team's Success.
- Discounted Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop.
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Eligible to participate in retention bonus program.
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Benefits Plan - Health & Wellness spending account, Group Life Insurance, RRSP Matching Plan (4%).
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We offer a diverse and engaging work environment.
Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, color, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.
