victoria british, columbia guest services Jobs – 347 Openings This Week

Marina & Guest Services Attendant, Oak Bay Marina
Oak Bay Marine Group —Oak Bay, BC
- $19.50–$21.00 an hour
- Part-time
- Microsoft Word
- Hospitality
- CPR Certification
- Store discount
- Wellness program
Quick apply
2d
Housekeeping Attendant
Huntingdon Hotel and Suites & Pendray Inn and Tea House —Victoria, BC
- From $22 an hour
- Full-time
- English
- Hotel
- Organizational skills
- Store discount
- Commuter benefits
Quick apply
Guest Services Agent
Evergreen Hospitality Group —Victoria, BC
- $22–$25 an hour
- Seasonal
- English
- Hotel
- Front desk
Quick apply
2d
CLK 12R - Guest Services Supervisor
BC Public Service —Victoria, BC
- $57,699.62–$65,135.07 a year
- Weekends as needed
8d
Greeter
White Spot —Victoria, BC
- $18.25 an hour
- Guest services
- Flexible schedule
8d
Full-Time or Part-Time Guest Service Agent
The Victoria Regent Waterfront Hotel & Suites —Victoria, BC
- $23–$25 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
5d
Receptionist
Raymond James Financial, Inc. —Victoria, BC
- $40,000–$50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Tuition reimbursement
3d
PM Host
Chateau Victoria —Victoria, BC
- $20.00–$23.25 an hour
- Part-time
- Customer service
- Hotel
- Organizational skills
Quick apply
4d
Guest Experience Agent
Brentwood Bay Resort —Victoria, BC
- $21–$23 an hour
- Full-time
- Microsoft Outlook
- Hotel
- Front desk
- Dental care
Quick apply
guest services manager
The Sidney Pier Hotel & Spa —Sidney, BC
- $39.90 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Dental care
recreation attendant
City Centre Park —Langford, BC
- $20 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
Night Guest Agent
FAIRMONT —Victoria, BC
- $21.29–$24.33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Vision care
Quick apply
10d
Housekeeper / House Attendant
Marriott International, Inc —Victoria, BC
- $26.41 an hour
- Weekends as needed
- No experience needed
- Hotel
- High school diploma or GED
1d
Walking Tour Guides
Intercruises Shoreside & Port Services —Victoria, BC
Host
Earls Bay Centre —Victoria, BC
- $18.25 an hour
- Part-time
- Restaurant
- Communication skills
Front Desk Supervisor
ORCA SPIRIT ADVENTURES —Victoria, BC
- $23–$25 an hour
- Weekends as needed
- Sales
- Customer service
- Cash handling
- Store discount
Quick apply
4d
Server
Swans Brewery & Pub —Victoria, BC
- $18.25 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Store discount
- Disability insurance
Quick apply
1d
Host
Bin 4 Hospitality Ltd. —Victoria, BC
- $18.25 an hour
- Part-time
- Restaurant
Store Associate
The Salvation Army —Victoria, BC
- $18.25–$25.23 an hour
- Full-time
- Customer service
- Cash handling
- Communication skills
Event and Conference Services Manager
Inn at Laurel Point —Victoria, BC
- From $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
- Dental care
- Paid time off
Quick apply
1d
Host - Restaurant
Coast Hotels —Victoria, BC
- $21.83 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
Quick apply
8d
Shuttle Agent
Pacific Northwest Transportation Services —Victoria, BC
- $26.78–$27.40 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Administrative Assistant & Events Coordinator
Glenlyon Norfolk School —Victoria, BC
- $58,000–$62,000 a year
- Full-time
Quick apply
Hotel Director | Rosemead House
Janevca Kitchen & Lounge at Rosemead House —Esquimalt, BC
- $90,000–$120,000 a year
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
- Paid time off
Quick apply
Resort Operations Supervisor, Pedder Bay RV Resort & Marina
Oak Bay Marine Group —Pedder Bay, BC
- $60,000–$62,000 a year
- Weekends as needed
- Hospitality
- CPR Certification
- Customer service
- Store discount
- Wellness program
Quick apply
2d

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Marina & Guest Services Attendant, Oak Bay Marina

Oak Bay Marine Group
Oak Bay, BC

Quick apply

Job details

Part-time | Full-time
2 days ago

Benefits

Store discount
Wellness program
Discounted or free food
Company events
Employee assistance program
On-site parking

Skills

Microsoft Word
Hospitality
CPR Certification
Microsoft Excel
Heavy lifting
Customer service
Post-secondary education
First Aid Certification
Organizational skills
Business
Cash handling
Communication skills

Full job description

Oak Bay Marine Group is seeking an enthusiastic Marina Attendant to join our Oak Bay Marina operation. This position supports the Operations Manager in day-to-day operations including contracted and guest moorage, retail inventory and merchandising, fuel calls, and maintenance of physical plant and grounds.

The Marina & Guest Services Attendant position will demonstrate the ‘Yes I Can’ service standards and exemplify our Core Values while providing unforgettable experiences in a spectacular oceanfront setting. We are looking for individuals with strong interpersonal and communication skills; familiarity handling customer requests and resolving concerns, who are passionate about people and outdoor tourism and who thrive in a dynamic team environment.

With competitive compensation, benefits, learning and development opportunities, and an amazing annual staff party, this role offers more than just a job. Ideal candidates possess strong interpersonal skills, customer service experience, and a proactive attitude. Join us and be part of connecting people to the wonder of the ocean!

ACCOUNTABILITIES:

Primary Responsibilities:

Provide exceptional customer service by supporting and demonstrating the ‘Yes I Can’ Core Values and demonstrate a professional attitude at all times.
Resolve customer concerns or problems quickly, efficiently, and courteously.
Communicate effectively with all customers, crew, suppliers and vendors to ensure that their needs are dealt with in a friendly, professional manner proudly representing OBMG at all times.
Greet customers as they arrive and make them feel welcome, assisting with vessel docking, and/or supply requirements, processing of annual or nightly moorage fees, fuel, hydro or other services as required.
Maximize moorage revenues by managing transient moorage and keeping waiting lists up-to-date.
Assist with maintaining and restocking product and supply inventories, cleaning washrooms and showers on a twice daily basis, removing/emptying garbage bins, maintaining facilities and grounds, clearing the parking lot, marina debris, ensuring safety, sanitation and cleanliness at all times.
Ensure the ongoing care and maintenance of the Marina, and surrounding area is up to OBMG standards, ensuring an exceptional guest environment and a safe environment for customers, crew and work in a cost efficient and safe manner at all times.
Operate and maintain all facilities and equipment according to safety standards. Treat company property with care and respect, using environmentally sound practices, and securely store when necessary.
Comply with all policies, procedures and regulations, including those outlined in the OBMG Crew Handbook.

Secondary Responsibilities:

Attend any regularly scheduled crew meetings.
Work enthusiastically within a team environment to deliver service from all positions at the Marina as may be required.
Participate in quarterly inventory counts.
Perform other duties as assigned.

JOB REQUIREMENTS:

Education and Technical Skills:

Previous customer service experience is recommended.
Occupational First Aid & CPR Level 1 is an asset.
Knowledge of Microsoft Word and Excel.
Strong organizational skills required in fast paced, high-volume environment.
Pleasure Craft Operator Card preferred.
Knowledge of marine operations and/or boating experience an asset.

Experience:

Experience providing exceptional customer service.
Post-secondary education or equivalent experience in hospitality or related business experience an asset.
Comfortable working unsupervised.
Basic cash handling skills.
Work experience in a marina, hospitality or recreational environment an asset.

CORE Values:

‘Yes I Can’ is
- Passion for Service
- Enthusiastic Teamwork
- Dedication to Greatness
- Respect for our Crew, Community and the Ocean

Behavioral Competencies:

Customer Focus: implies a desire to identify and serve customers. It means focusing one’s efforts on discovering and meeting the needs of the customer.
Service Excellence, "Yes I Can" attitude: Treating guests and crew with kindness and enthusiasm; exceeding expectations by anticipating guest’s needs; and resolving guest’s problems, never saying "no" without offering alternatives.
Relationship Building: is working to build or maintain relationships, networks or contacts.
Communicating Effectively: is the ability to ensure your message is clearly understood, regardless of the audience.
Personal Effectiveness: is identifying the best use of your time and other resources at your disposal.
Initiative: involves identifying a problem, obstacle or opportunity and taking appropriate action through proper pathways to address the problems or opportunities.
Innovation: indicates an effort to improve performance by doing or promoting new things, such as introducing a previously unknown or untried solution or procedure to the specific area or organization.
Team Player: is the ability to work co-operatively within diverse teams to achieve group or organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.
Business Perspective: indicates the ability to understand the business implication of decisions.

Physical Requirements:

Ability to walk, bend and stand for extended periods.
Ability to maneuver on uneven or unstable ground.
Ability to work outside in all weather conditions.
Ability to lift up to 50 lbs.

Job Types: Full-time, Part-time

Benefits:

Company events
Discounted or free food
Employee assistance program
On-site parking
Store discount
Wellness program

Work Location: In person

Quick apply

Refine Your Search

guest services jobs in victoria british, columbia

Marina & Guest Services Attendant, Oak Bay Marina

Housekeeping Attendant

Guest Services Agent

CLK 12R - Guest Services Supervisor

Greeter

Full-Time or Part-Time Guest Service Agent

Receptionist

PM Host

Guest Experience Agent

guest services manager

recreation attendant

Night Guest Agent

Housekeeper / House Attendant

Walking Tour Guides

Host

Front Desk Supervisor

Server

Host

Store Associate

Event and Conference Services Manager

Host - Restaurant

Shuttle Agent

Administrative Assistant & Events Coordinator

Hotel Director | Rosemead House

Resort Operations Supervisor, Pedder Bay RV Resort & Marina

I want to receive the latest job alerts for guest services in victoria british, columbia

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