Woodstock, On Guest service agent Jobs – 11 Openings This Week

Guest Service Agent
Comfort Inn Cambridge —Cambridge, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Services Agent - Arlington Hotel
Carmen's Group —Paris, ON
- $18–$20 an hour
- Part-time
- Hospitality
- Hotel
- Guest services
Quick apply
5d
Guest Service Agent
Four Points by Sheraton Hotel & Suites London ON —London, ON
- From $17.60 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Reservations Agent
Langdon Hall Hotel & Spa —Cambridge, ON
- $20 an hour
- Weekends as needed
2d
Front Desk Agent
Super 7 Motel —London, ON
- $17.60 an hour
- Part-time
- Hotel
- In-person
Quick apply
8d
1035 - Guest Service Agent / Night Auditor
Holiday Inn Express —Brantford, ON
- $18.50–$19.00 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
10d
Night Audit Guest Service Agent - Full-time
Hampton Inn & Suites by Hilton —Waterloo, ON
- From $18.10 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
12d
Front Desk Agent
Centurion Asset Management Inc. —Waterloo, ON
- $42,000–$48,000 a year
- Full-time
- Customer service
- Organizational skills
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply

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Guest Service Agent/ Night Auditor- Skyline Hotel
Canadian Niagara Hotels —Niagara Falls, ON
Perform overnight front desk operations, including guest arrivals, departures, and responding to guest inquiries during the overnight shift.
$18.20 an hour
Quick apply
10d
Front Office Agent (Part-time) - Port Perry
Great Canadian —Port Perry, ON
Working knowledge of reservations system to perform booking reservations, dupe checks, non-guaranteed cancellations, claimed reservations, setting the house…
$20.59–$25.74 an hour
4d

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ACTIVITIES:

The duties and responsibilities for the Guest Experience Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent communication skills in English
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays