deerhurst resort Jobs

HSR- Front Desk Agent
Horseshoe Valley Resort —Barrie, ON
- $17.60 an hour
- Weekends as needed
- Hotel
- Communication skills
Quick apply
12d
Shipping and Receiving Assistant
Muskoka Bay Resort —Gravenhurst, ON
- $17.60–$19.00 an hour
- Seasonal
- Writing skills
- Hotel
Quick apply
12d
DH-PASTRY CHEF
Deerhurst Resort —Huntsville, ON
- $22–$28 an hour
- Weekends as needed
- Heavy lifting
- Hotel
- Supervising experience
Quick apply
DH-ROOM ATTENDANT
Deerhurst Resort —Huntsville, ON
- $19 an hour
- Part-time
Quick apply
Housekeeper/Room Attendant
Muskoka Bay Resort —Gravenhurst, ON
- $20 an hour
- Part-time
- Hotel
- Hotel experience
Quick apply
4d
Resort Maintenance
Muskoka Bay Resort —Gravenhurst, ON
- From $21 an hour
- Part-time
- Maintenance
- Hotel
- Plumbing
Quick apply
HSR- Lifeguard
Horseshoe Valley Resort —Barrie, ON
- $17.60–$18.50 an hour
- Weekends as needed
- CPR Certification
- Hotel
- First Aid Certification
Quick apply
DH-Facilities Maintenance-Painter
Freed Corp —Huntsville, ON
- $20–$21 an hour
- Full-time
- Communication skills
Quick apply
2d
DH-NIGHT CLEANERS
Deerhurst Resort —Huntsville, ON
- $18.50–$19.00 an hour
- Weekends as needed
- Cleaning
- Communication skills
Quick apply
DH-PUBLIC AREA ATTENDANT
Deerhurst Resort —Huntsville, ON
- $19 an hour
- Evening shift
- Time management
Quick apply
Bartender
Muskoka Bay Resort —Gravenhurst, ON
- $17.60 an hour
- Part-time
- Microsoft Excel
- Customer service
- Hotel
Quick apply
HSR- Night Irrigation
Horseshoe Valley Resort —Barrie, ON
- $18 an hour
- Night shift
- Hotel
Quick apply
10d
HSR-Bike Patrol
Horseshoe Valley Resort —Barrie, ON
- $17.60–$18.50 an hour
- Seasonal
- Hotel
- Nursing
Quick apply
HSR- Bike Shop Attendant
Horseshoe Valley Resort —Barrie, ON
- $17.60 an hour
- Weekends as needed
- Customer service
- Hotel
Quick apply
Golf Course Labourer/Turf
Muskoka Bay Resort —Gravenhurst, ON
- $18.60 an hour
- Part-time
- Maintenance
- Hotel
- Organizational skills
Quick apply
DH-BANQUET SERVERS- FALL 2026
Deerhurst Resort —Huntsville, ON
- $17.60 an hour
- Part-time
- Communication skills
Quick apply
DH-EQUIPMENT OPERATOR - LAKESIDE
Deerhurst Resort —Huntsville, ON
- $17.60 an hour
- Part-time
- Maintenance
- Driving
Quick apply
HSR- Indoor Maintenance Technician
Horseshoe Valley Resort —Barrie, ON
- $20 an hour
- Full-time
- Maintenance
- Hotel
- Plumbing
Quick apply
DH-STEWARDING ATTENDANT
Deerhurst Resort - Huntsville —Huntsville, ON
- $18–$19 an hour
- Part-time
- Hotel
- Communication skills
- Hotel experience
Quick apply
DH-HSKP HOUSE ATTENDANT
Freed Corp —Huntsville, ON
- $18.70 an hour
- Full-time
Quick apply
DH-LIFEGUARD
Deerhurst Resort —Huntsville, ON
- $19 an hour
- Weekends as needed
- CPR Certification
- First Aid Certification
- Communication skills
Quick apply
Sous Chef
Muskoka Bay Resort —Gravenhurst, ON
- $25–$29 an hour
- Seasonal
- Inventory management
- Hotel
- Budgeting
Quick apply
12d
Golf Shop Ambassador
Muskoka Bay Resort —Gravenhurst, ON
- $17.60 an hour
- Part-time
- Customer service
- Hotel
- Organizational skills
Quick apply
HSR-Conference Sales Manager
Horseshoe Valley Resort —Barrie, ON
- $52,000–$58,000 a year
- Weekends as needed
- CRM software
- Sales
- Microsoft Office
Quick apply
DH-MAINTENANCE SEASONAL CLASS 5
Deerhurst Resort —Huntsville, ON
- $17.60 an hour
- Weekends as needed
- Power tools
Quick apply

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HSR- Front Desk Agent

Horseshoe Valley Resort
Barrie, ON

Quick apply

Job details

Permanent
12 days ago

Skills

Communication skills

Full job description

CAREER OPPORTUNITY ~ FRONT DESK AGENT

Position:

Front Desk Agent/Night Audit

Department:

Front Desk

Reports To:

Front Desk Manager

Position Status:

Permanent Seasonal

Pay:

$17.60 per hour

Who We Are: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!

Position Summary: The Front Desk Agent is responsible for servicing guests as they arrive at the hotel, including welcoming them to the resort and checking them in while ensuring the highest level of guest satisfaction. This person will be responsible for becoming familiar with packages and group rates offered by the resort. This position requires cross-training as a Night Auditor, where they welcome and register guests as they arrive in the hotel on the overnight shifts.

Duties & Responsibilities:

Welcome and register guests arriving, follow policy and procedures regarding billing and standards.
Assign rooms for groups that require special attention (i.e. Hockey team, school trip) to better accommodate all parties involved.
Inform Housekeeping Team of any changes in room status, room moves, request or concerns and maintain positive communication and strong sense of teamwork between departments.
Log any in-house guest issue in a log book to record for next shifts and for better follow up and communication.
Check out guests in a timely manner and be empowered to rectify any issue upon their departure to achieve our goal of guest loyalty and satisfaction.
Prepare the next days team for success(i.e. arrival packages, restock inventory of pens, vouchers, papers, etc)
Emergency Calls: monitor and respond to the emergency phone lines and follow Health and Safety procedures to take action. (i.e. calling 911 and filling out supporting documentation)
Answer individual work email accounts as well as shared accounts and direct information to appropriate departments.
Be knowledgeable about the Resort, all its amenities, its policies, as well as the surrounding area.
Be familiarized with the general rates, packages, group/special event rates.
Ensure that all special requests or problems are routed to the appropriate areas and follow up with outcome.
Balance inventory of rooms and take appropriate action to rectify.

Qualifications:

Positive and passionate, conveying to our guests and callers enthusiasm in every interaction.
Must be creative, self-starter, able to meet deadlines, work independently/part of a team and possess excellent interpersonal skills.
Highly organized, detail oriented, individual with the ability to multitask.
Excellent verbal and written communication skills.
Reliability and punctuality are imperative.
The ability to work independently and as part of a team.
The role requires working weekends, holidays and shifts vary from days, mid-shift and evenings and overnights. Hours of department from 7am-11pm daily, with cross-training for overnight shifts.
Able to stand on your feet for extended periods of time.

Our Commitments to You:

Supportive Experience - Our goal is to provide our guests with an exceptional experience and we are just as committed to ensuring that your experience is equally exceptional.We strive to create a positive and inclusive workplace where our employees feel valued and heard.
Value-Added Perks - As part of our team you will enjoy exclusive employee discounts and special offers on accommodations, dining and amenities at any of our affiliated Resorts which include Muskoka Bay Resort and Deerhurst Resort.
Career Mobility - With multiple properties within the Freed Hotels & Resorts portfolio, we provide opportunities to explore different roles, locations and career paths within the organization, giving you the flexibility and ability to shape your career journey.

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.

Quick apply

Refine Your Search

HSR- Front Desk Agent

Shipping and Receiving Assistant

DH-PASTRY CHEF

DH-ROOM ATTENDANT

Housekeeper/Room Attendant

Resort Maintenance

HSR- Lifeguard

DH-Facilities Maintenance-Painter

DH-NIGHT CLEANERS

DH-PUBLIC AREA ATTENDANT

Bartender

HSR- Night Irrigation

HSR-Bike Patrol

HSR- Bike Shop Attendant

Golf Course Labourer/Turf

DH-BANQUET SERVERS- FALL 2026

DH-EQUIPMENT OPERATOR - LAKESIDE

HSR- Indoor Maintenance Technician

DH-STEWARDING ATTENDANT

DH-HSKP HOUSE ATTENDANT

DH-LIFEGUARD

Sous Chef

Golf Shop Ambassador

HSR-Conference Sales Manager

DH-MAINTENANCE SEASONAL CLASS 5

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