desktop technician Jobs

IT Support
XENAI —Nanaimo, BC
- $22–$26 an hour
- Temporary
- Customer service
- Windows
- Microsoft Office
- Flexible schedule
Quick apply
Bilingual FR / EN - Desktop Support-Windows Operating System
NTT DATA —Saint-Laurent, QC
- Bilingual
- Customer service
- Windows
Quick apply
Service Coordinator
Exchange Technology Services Inc. —Winnipeg, MB
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
Technical Support Specialist
Transparent Solutions —Canada
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Administrator (Support & Operations)
HCLTech —Canada
- Customer service
- Word processing
- Windows
- Mileage reimbursement
8d
Bilingue Analyste, Centre de services des TI / Bilingual Analyst, IT Service Desk
Visique —Montréal, QC
- Call to connect
- Bilingual
- English
- Microsoft Office
Quick apply
1d

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Helpdesk Technician (Tier 1)
GTA MSP —Whitby, ON
Currently enrolled in a university degree or college diploma in Computer Science, Information Technology, Systems Administration, or similar.
$18–$24 an hour
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3d
Help Desk Engineer - Remote Canada Only
Blue Mantis —Toronto, ON
The EUX Engineer L2 position offers support to Managed Services contract clients, handling first-level ticket support and serving as the escalation point for…
$25–$28 an hour
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IT Support

XENAI
Nanaimo, BC

Quick apply

Job details

Temporary | Part-time | Seasonal | Full-time | Casual | Contract | Fixed term contract | Internship / Co-op | Freelance

Benefits

Casual dress
Flexible schedule

Skills

Customer service
LAN
Windows
Microsoft Office
IT support
Computer networking
POS
Communication skills
Driving Licence
Information Technology

Full job description

About XEN AI INC

XEN AI INC is a growing technology company based in Surrey, British Columbia, providing IT support, managed technology services, field support, and business technology solutions to clients across different industries. We are looking for a motivated and reliable IT Support Technician to join our team and support day-to-day technical operations.

Job Responsibilities

The IT Support Technician will be responsible for providing technical support to clients and internal users. Main duties include:

Install, configure, and troubleshoot desktops, laptops, printers, scanners, POS systems, and other IT equipment.
Provide Level 1 and Level 2 technical support for hardware, software, network, and peripheral issues.
Diagnose and resolve Windows, Microsoft 365, email, internet, and application-related problems.
Set up user accounts, workstations, and basic network access.
Perform break-fix support, equipment replacement, and IMAC services.
Troubleshoot LAN/Wi-Fi connectivity, routers, switches, and basic network devices.
Maintain proper documentation of service tickets, work completed, photos, and client updates.
Communicate professionally with clients, vendors, dispatch teams, and technical support teams.
Travel to client sites when required for on-site technical support.
Follow company procedures, safety guidelines, and client scope of work instructions.

Requirements

Diploma or certificate in Information Technology, Computer Systems, Networking, or a related field is preferred.
1–2 years of experience in IT support, field support, helpdesk, or technical services.
Good knowledge of Windows operating systems, Microsoft Office, Microsoft 365, printers, and basic networking.
Experience with POS systems, routers, switches, cabling, or field service work will be an asset.
Strong troubleshooting, communication, and customer service skills.
Ability to work independently and follow technical instructions.
Must be punctual, professional, and detail-oriented.
Valid driver’s license and ability to travel to client locations is preferred.

Skills Required

IT troubleshooting
Desktop and laptop support
Printer and peripheral support
Basic networking
Microsoft 365 support
Customer service
Ticket documentation
Field service support
Hardware installation and replacement

Benefits

Competitive hourly wage
Growth opportunity within a fast-growing technology company
Hands-on experience with multiple technologies and client environments
Supportive team and professional work environment
Opportunity to work on IT field projects, managed services, and AI/technology solutions

Pay: $22.00-$26.00 per hour

Benefits:

Casual dress
Flexible schedule

Work Location: On the road

Quick apply

Refine Your Search

IT Support

Bilingual FR / EN - Desktop Support-Windows Operating System

Service Coordinator

Technical Support Specialist

Administrator (Support & Operations)

Bilingue Analyste, Centre de services des TI / Bilingual Analyst, IT Service Desk

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