Richmond, Bc Guest service agent Jobs – 29 Openings This Week

Guest Service Agent
Sandman Hotel Group —Vancouver, BC
- $24.00–$26.10 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Front Office Agent (Full Time)
Hyatt Vancouver Downtown Alberni —Vancouver, BC
- $33.32 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
- Tuition reimbursement
Senior Manager, Guest Services Strategy and Enablement
Arc'teryx —Vancouver, BC
- $126,000–$157,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
- Employee stock purchase plan
- Dental care
Front Desk Agent/Night Auditor
Georgian Court Hotel —Vancouver, BC
- $25–$26 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
Night Auditor – 12-Month Contract (Maternity Leave Coverage)
Seaside Hotel Vancouver —North Vancouver, BC
- Up to $33.66 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
- Store discount
- Dental care
Quick apply
Sales Coordinator
Scenic Tours Europe AG —Vancouver, BC
- $50,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Hospitality
- Microsoft Excel
Duty Manager
Onni Seymour Street Development LP —Vancouver, BC
- $56,000–$60,000 a year
- Weekends as needed
- Hospitality
- Hotel
- Supervising experience
- Dental care
- Vision care
Quick apply
Guest Services Agent (1 Full-Time)
Sheraton Vancouver Airport Hotel —Richmond, BC
- Up to $27.31 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Tuition reimbursement
Quick apply
2d
Guest Service Agent
Delta Hotel Vancouver Delta by Marriott —Delta, BC
- $25.50 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Employee assistance program
Quick apply
6d
Front Office Supervisor
EXchange Hotel Vancouver —Vancouver, BC
- $28.61–$33.66 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- Hospitality
- Dental care
- Employee assistance program
Quick apply
4d
Front Desk Agent
Best Western Plus Sands —Vancouver, BC
- From $20.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
1d
Guest Services Coordinator
Pacific Coach Travel Services —Greater Vancouver A, BC
- From $22 an hour
- Part-time
- Remote
- Hospitality
- Customer service
- Writing skills
- Work from home
Quick apply
4d
Bell Services Agent
Pan Pacific Vancouver —Vancouver, BC
- $22.99 an hour
- Part-time
- English
- Hotel
- Communication skills
Quick apply
6d
Front Desk Agent - Revival English Bay, Vancouver, BC
Revival English Bay, Vancouver, BC —Vancouver, BC
- $24 an hour
- Full-time
- Basic math
- English
- Hotel
- Employee assistance program
Quick apply
9d

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Front Office Agent (Full Time)
Hyatt Vancouver Downtown Alberni —Vancouver, BC
At the hotel switchboard in our Service Centre, answer and transfer calls, handle In-Room Dining orders and monitor service times. Responsible for a cash float.
$33.32 an hour
Health Club Attendant
Sheraton Vancouver Wall Centre Hotel —Vancouver, BC
If applicable, is your study or work permit valid for at least 1 year? Welcome and register guests to the fitness center. Must be eligible to work in Canada.
$21.50–$23.90 an hour
Quick apply
5d

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Guest Services Agent
Holiday Inn Express & Suites Toronto-Markham —Richmond Hill, ON
Handle cash and credit transactions. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions…
$17.75–$20.00 an hour
Quick apply
11d
Guest Service Agent - Sheraton Fallsview Hotel
Sheraton Fallsview —Niagara Falls, ON
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
$18.20–$18.58 an hour
Quick apply

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Guest Service Agent

Sandman Hotel Group
Vancouver, BC

Quick apply

Job details

Part-time

Benefits

Extended health care
RRSP match
Dental care
Employee assistance program
Vision care
Flexible schedule
Life insurance

Skills

Customer service
Accounting
Front desk
Clerical experience
Negotiation
Hotel experience
Time management

Full job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS

Rewards & Recognition
Discounted Hotel Stays for Team Members and Family & Friends rates too!
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Grouptakes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

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guest service agent jobs in richmond, bc

Guest Service Agent

Front Office Agent (Full Time)

Senior Manager, Guest Services Strategy and Enablement

Front Desk Agent/Night Auditor

Night Auditor – 12-Month Contract (Maternity Leave Coverage)

Sales Coordinator

Duty Manager

Guest Services Agent (1 Full-Time)

Guest Service Agent

Front Office Supervisor

Front Desk Agent

Guest Services Coordinator

Bell Services Agent

Front Desk Agent - Revival English Bay, Vancouver, BC

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