Alberta Customer experience coordinator Jobs – 968 Openings This Week

Manager, client relations and Risk Management
The Good Samaritan Society —Edmonton, AB
- $81,267–$112,892 a year
- Full-time
- Microsoft Office
- Bachelor's
- Organizational skills
- Employee assistance program
Quick apply
Logistics Coordinator (Rotational fly in/out)
Executive Flight Centre Group Ltd —Fort Mackay, AB
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Program Coordinator
CAREERS: The Next Generation —Edmonton, AB
- $61,000–$70,716 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick apply
3d
Customer Solutions Coordinator
Accomsure Ltd. —Calgary, AB
- Full-time
- Hospitality
- English
- Microsoft Office
- Dental care
- Paid time off
Logistics Coordinator
Centennial Food Solutions —Edmonton, AB
- Full-time
- ERP systems
- Microsoft Office
- Organizational skills
- Dental care
13h
QA Coordinator
Norquest Industries Inc. —Edmonton, AB
- $55,500–$66,700 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
18h
Scheduler / Appointment Coordinator
Poly B Plumbing Guys —Calgary, AB
- $24–$28 an hour
- Full-time
- Customer service
- Plumbing
- Data entry
- Dental care
Quick apply
1d
Service Advisor & Customer Experience Coordinator
Western Tractor Company Inc. —Lethbridge, AB
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Paid time off
10d
Service Coordinator/Customer service Representative
Hi-Tech Cabinets and Closets Inc. —Calgary, AB
- $18–$23 an hour
- Full-time
- Customer service
- Presentation skills
- Computer skills
Quick apply
logistics coordinator
YMM General Contracting —Fort McMurray, AB
- $36 an hour
- Temporary
- English
- Construction
- Flexible schedule
Experience Coordinator, ATB Place Edmonton
ATB Financial —Edmonton, AB
- Full-time
- Customer service
- Analysis skills
- First Aid Certification
11h
Administrative Coordinator
Alta Genetics —Rocky View County, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Success Coordinator, SMB
GPS Insight —Edmonton, AB
- Full-time
- Microsoft Outlook
- Communication skills
- Dental care
- Paid time off
Quick apply
Customer Care Coordinator
Mattamy Homes —Calgary, AB
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Product Coordinator
SMS Equipment Inc. —Acheson, AB
- $70,000–$75,000 a year
- 8 hour shift
- Sales
- Communication skills
Quick apply
1d
Administrative Coordinator
JayJaxx Power Systems —Grande Prairie, AB
- $30–$35 an hour
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Dental care
- Paid time off
Quick apply
20h
Scheduling Specialist
GreenFox Inc. —Edmonton, AB
- $18–$22 an hour
- CRM software
- Customer service
- High school diploma or GED
- Dental care
Quick apply
Data Document Coordinator
Blackline Safety —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
Quick apply
Accessible Transit Coordinator
City of St. Albert —St. Albert, AB
- $76,780.34–$94,499.34 a year
- Full-time
- Customer service
- Project management
- Bachelor's
- Flexible schedule
7h
Supply Coordinator
Alberta Health Services —Calgary, AB
- $26.27–$30.32 an hour
- Part-time
- Microsoft Excel
- Inventory management
- English
3d
Workplace Experience Coordinator - 6 month contract
CBRE —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Project Coordinator
Ran Foods —Calgary, AB
- $74,800 a year
- Full-time
- Project management
- Travel
- In-person
Quick apply
Billing and Inventory Coordinator
Carter Forest Products —Calgary, AB
- $60,000–$70,000 a year
- Immediate opening
- ERP systems
- Accounting
- Data entry
- Disability insurance
- Dental care
Quick apply
2d
production coordinator
A1 TRUSSES (1993) LTD —Nisku, AB
- $36 an hour
- Full-time
- English
- Construction
- Dental care
Merchandising Operations Coordinator
SNDL —Edmonton, AB
- $57,000–$63,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- ERP systems
- Dental care
Quick apply

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Manager, client relations and Risk Management

The Good Samaritan Society
Edmonton, AB

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
On-site gym
Company pension
Company events
Employee assistance program
On-site parking

Skills

Microsoft Office
Bachelor's
Organizational skills
Business continuity planning
Business
Communication skills
Time management

Full job description

As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.

Reporting to the VP and Chief Quality Officer (CQO) the Manager Client Relations and Risk Management is the initial point of contact for patient/family/staff who contact client relations. This position acts in accordance with the Mission, Vision and Values, demonstrating a professional, respectful, compassionate demeanor.
Client Relations role provides residents/clients, their caregivers, staff and other healthcare partners' assistance and support when raising and handling issues and concerns. This position manages the complaint intake and event management process according to current policies and standards and serves as a proactive resource/conduit for concern and complaint resolution.

The position serves as a central resource for information concerning resident’/clients rights and responsibilities and facilitates communication of the issues to the appropriate internal staff member, ensuring a timely and complete follow up. The primary goal of the Coordinator Client Relations is to ensure that resident/client receive the best possible customer service while upholding the organizations, vision, mission, values and purpose

This role works in a highly confidential setting which has a high profile with both external and internal customers. The Coordinator Client Relations is required to become familiar with and utilize the Good Samaritan Policies and Procedures and relevant legislation such as: Health Information Act, Freedom of Information and Protection of Privacy Act

The Manager, Client Relations and Risk Management is accountable for risk management registrar and compliance, including the development and management of Business Continuity requirements within Good Samaritan.

The Manager is responsible for risk management and business continuity functions to enhance and protect organizational value by providing stakeholders with risk-based, objective and reliable information. This is accomplished by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

This role provides oversight of the enterprise risk management framework and works closely with senior leadership to ensure that the Good Samaritan’s approach to integrated risk management is sound, relevant and effective.
Educational and other Qualifications

A university undergraduate degree in health related discipline related field is required
Business continuity management certification is an asset
Risk management certification or education is an asset

Work Experience

Minimum 2 years’ experience in a health care environment, preferably in continuing care or seniors health.
Member in good standing with the applicable governing professional regulatory body
Experience in business continuity management best practices, protocols and standards preferred

Knowledge, Skills, and Abilities

Has excellent attention to detail, and exceptional listening skills.
Has excellent attention to detail, and exceptional listening skills.
Ability to work independently using sound judgement to evaluate and prioritize concerns
Ability to manage multiple concerns/situations within tight deadlines; excellent time management and organizational skills
Ability to work in a stressful, active area and deal with frequent interruptions.
Must handle all contacts with tact and diplomacy and excellent communication skills.
Must be flexible and adaptable to change.
Knowledge of relevant legislation pertaining to resident/client care and health information
Knowledge of resident/client rights and responsibilities as supported in policy, and customer service principles
Knowledge of Accreditation Canada and other provincial/ regional heatlh authority regulatory standards
Proficiency in data analysis and statistical trending
Knowledge of Good Samaritan operations, quality, risk, and performance management principles
Self-motivated, able to work independently and within a team
Demonstrated knowledge and commitment to continuous quality improvement
Demonstrated ability to handle confidential information with discretion and professionalism
Working knowledge of MS Office suite

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

Job Types: Full-time, Permanent

Pay: $81,267.00-$112,892.00 per year

Benefits:

Company events
Company pension
Employee assistance program
Extended health care
On-site gym
On-site parking

Ability to commute/relocate:

Edmonton, AB T6C 4G8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Member in good standing of applicable professional regulatory body?
Are you legally entitled to work in Canada?

Education:

Bachelor's Degree (preferred)

Experience:

health care environment: 2 years (preferred)

Licence/Certification:

Risk management certificate (preferred)
Business Continuity management certificate (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in alberta

Manager, client relations and Risk Management

Logistics Coordinator (Rotational fly in/out)

Program Coordinator

Customer Solutions Coordinator

Logistics Coordinator

QA Coordinator

Scheduler / Appointment Coordinator

Service Advisor & Customer Experience Coordinator

Service Coordinator/Customer service Representative

logistics coordinator

Experience Coordinator, ATB Place Edmonton

Administrative Coordinator

Customer Success Coordinator, SMB

Customer Care Coordinator

Product Coordinator

Administrative Coordinator

Scheduling Specialist

Data Document Coordinator

Accessible Transit Coordinator

Supply Coordinator

Workplace Experience Coordinator - 6 month contract

Project Coordinator

Billing and Inventory Coordinator

production coordinator

Merchandising Operations Coordinator

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