Alberta Hardware technician Jobs – 121 Openings This Week

Customer Support Specialist
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Dental care
Field Service Specialist – Combustion Systems
John Zink —Edmonton, AB
- From $50 an hour
- Schematics
- Programmable logic controllers
- Travel
Maintenance Technician
Carrington Group of Companies —Edmonton, AB
- Carpentry
- Maintenance
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
11d
Building Security Systems Technician
University of Alberta —Edmonton, AB
- Full-time
- Engineering
- In-person
Quick apply
5d
Security technology integration specialist
Shel-bar electronic ind ltd —Airdrie, AB
- $35–$45 an hour
- Overtime
- Bar
- Up to 50% travel
- Customer service
- Disability insurance
- Dental care
Quick apply
10d
26-074- Maintenance and Facilities Technician
Associated Ambulance —Acheson, AB
- $55,000–$65,000 a year
- Overtime
- BLS Certification
- Microsoft Office
- Electrical experience
- Dental care
Quick apply
Senior Maintenance Technician
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Carpentry
- Hotel
- Plumbing
Quick apply
14d
Maintenance Technician Canada
Atria Retirement Canada - Canyon Meadows —Calgary, AB
- From $21.50 an hour
- Full-time
- Basic math
- Maintenance
- High school diploma or GED
- Dental care
- Tuition reimbursement
Field Service Consultant Edmonton
ESW IT Business Advisors —Edmonton, AB
- $33–$35 an hour
- Full-time
- Engineering
- English
- Windows
Quick apply
HVAC Controls Lead Systems Specialist
Johnson Controls —Edmonton, AB
- $38–$54 an hour
- Full-time
- Project management
- HVAC
- Accounting
- Designated paid holidays
- Dental care
Equipment Technician/Hangar Custodian
Volatus Aerospace —Villeneuve, AB
- Full-time
- Heavy lifting
- CAD
- Assembly
Quick apply
BMS / HVAC Controls Technician
Black & McDonald Limited —Edmonton, AB
- Overtime
- Engineering
- HVAC
- Phone etiquette
Quick apply
Maintenance Tech
ISS —Calgary, AB
- $25–$32 an hour
- Full-time
- Bilingual
- Schematics
- English
- Disability insurance
- Dental care
Quick apply
Experienced Security System and Alarm Tech
D.W. Rourke and Associates Ltd. —Calgary, AB
- $32–$45 an hour
- Full-time
- Carpentry
- English
- Microsoft Office
- Wellness program
- Dental care
Quick apply
5d
Mobile repair
Gill —Strathmore, AB
- $15–$22 an hour
- Full-time
- Heavy lifting
- Schematics
- Customer service
Quick apply
3d
Market Production System Expert (Calgary)
Konica Minolta Business Solutions, U.S.A., Inc. —Calgary, AB
- Weekends as needed
- Up to 50% travel
- Sales
- Engineering
Heavy Equipment Mechanic
DAMK Operational Services Ltd —Nisku, AB
- From $45 an hour
- Full-time
- Maintenance
- Forklift
- Programmable logic controllers
- Dental care
- Vision care
Quick apply

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User Support Technician
Carry Telecom Inc —North York, ON
Consult user guides, technical manuals and other documents to research and implement solutions. Provide technical support to users via help desk channels,…
$37 an hour
Quick apply
Junior IT Technician
Franklin Empire Inc —Etobicoke, ON
We provide OEM and MRO solutions (maintenance, repair and operation), lighting design, inventory management, training, automation expertise, and specialized…
$50,000–$55,000 a year
Quick apply
10d

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Customer Support Specialist

Catalis Holdco Inc
Edmonton, AB

Apply Now

Job details

Benefits

Dental care
Paid vacation

Skills

Microsoft Word
Microsoft Excel
Call center experience
Salesforce
Windows
Technical support
High school diploma or GED
Communication skills

Full job description

Description:

Who We Are

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Join a dynamic team, focused on helping Municipal Governments “Connect and Simplify Municipal Information to help make data informed decisions.” We are a data and service company with the goal of being an Alberta based technology company recognized across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level.

What we Offer

Catalis is a fast growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, full paid vacation, and comprehensive health & dental benefits. We focus a lot of energy on professional development, offering free access to unlimited Udemy courses for personal and professional advancement, as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen.

This opportunity is based at Catalis’ office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more!

The Opportunity

As a Customer Support Specialist, you will be the first point of contact for customers experiencing technical issues, providing prompt and professional support. You will address basic troubleshooting tasks, resolve straightforward inquiries, and efficiently escalate more complex issues to specialized teams, ensuring a seamless user experience. Your role is critical in delivering initial assistance and ensuring issues are handled swiftly and effectively.

This is an onsite position working out of our Edmonton office Monday through Friday.

What you Will do

Customer Support: Respond promptly to inbound inquiries via phone, email, or chat, assisting with software-related issues or service requests.
Incident Logging: Accurately document and categorize reported issues in the ticketing system, ensuring clear tracking and easy access for future reference.
Basic Troubleshooting: Resolve common technical issues, such as password resets, software installations, and hardware connectivity problems, ensuring quick and effective solutions.
Escalation: Identify more complex issues and escalate them to higher-level support teams (Level 1, Level 2, or specialized technicians) for further investigation and resolution.
Knowledge Base Management: Utilize and contribute to the knowledge base or FAQ repository, ensuring that common issues are addressed with accurate, up-to-date solutions.
Customer Communication: Maintain proactive communication with customers, providing timely updates on issue status and outlining next steps for resolution.

Requirements:

What you Will Need to Succeed

High school diploma or equivalent work-related experience.
Basic knowledge of Microsoft Windows and Microsoft programs such as Word, Excel, etc.
1-2 years of call center or technical support experience.
Salesforce Service experience a plus
Strong attention to quality processes and detailed work
Strong communication skills and the ability to work independently
Ability to interact effectively both verbally and written with clients and team members
Because this position has access to criminal justice information, you must be able to complete Criminal Justice Information Services (CJIS) related training and pass a secondary FBI Level background check.

This job description is not designed to be a complete list of all activities required to be successful in the above position. Catalis retains the right to change or assign other activities to this position.

Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Apply Now

Refine Your Search

hardware technician jobs in alberta

Customer Support Specialist

Field Service Specialist – Combustion Systems

Maintenance Technician

Building Security Systems Technician

Security technology integration specialist

26-074- Maintenance and Facilities Technician

Senior Maintenance Technician

Maintenance Technician Canada

Field Service Consultant Edmonton

HVAC Controls Lead Systems Specialist

Equipment Technician/Hangar Custodian

BMS / HVAC Controls Technician

Maintenance Tech

Experienced Security System and Alarm Tech

Mobile repair

Market Production System Expert (Calgary)

Heavy Equipment Mechanic

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