Panorama, Bc Reservation agent Jobs – 7 Openings This Week

Reservation Agent (Winter)
Panorama Mountain Village —Panorama, BC
- $19.75 an hour
- Weekends as needed
- Computer literacy
- Data entry
- Guest services
Quick apply
Reservations Agent
Fairmont Hot Springs Resort —Fairmont Hot Springs, BC
- $21 an hour
- Full-time
- Computer literacy
- Writing skills
- Data entry
Front Desk Agents (Winter)
Panorama Mountain Village —Panorama, BC
- $19.75 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
Front Desk Agent
Prestige Hotels and Resorts —Radium Hot Springs, BC
- $19 an hour
- Part-time
- Hotel
- First Aid Certification
- Front desk
Quick apply
1d
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Temporary
- Microsoft Word
- Serving
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
3d
Travel Consultant
BCD Travel —Canada
- $45,000–$55,000 a year
- Full-time
- Remote
- English
- Communication skills

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Reservation Agent (Winter)

Panorama Mountain Village
Panorama, BC

Quick apply

Job details

Skills

Clerical processing
Sales skills (Interpersonal skills)
Computer operation
Pricing
Product recommendation
Call center experience
Computer literacy
Inside sales
Client services
Sales orientation
Customer service orientation
Data entry
Multi-line phone systems
Client consultation
Guest services
Telemarketing
Sales and customer service experience
Client interaction

Full job description

A great Reservations Agent is a customer service and sales-oriented person who enjoys matching resort products to the needs of a variety customers and selling them over the phone most of the workday. They are an active listener who effectively sells our resort to individual customers and assists guests in planning for their vacation. The agent ensures the best outcome of any call by providing additional information or directing a call to the appropriate department or person as needed. The ideal candidate would be interested in the field of hospitality, looking to pursue the path of resort sales.

Essential Functions:

Respond to all calls, e-mails, voice mails, faxes or requests made in person in a timely, knowledgeable, courteous, and professional manner.
Provide accurate quotes and information to our customers. Ensure that all customers are aware of our different packages, specials, and applicable conditions; they understand associated deposit and cancellation policies, check-in and check-out times and policies as well as descriptions of any additional services or amenities included in the price.
Stay knowledgeable of the resort and event calendar, activities and recreational opportunities offered at Panorama at different times of the year and be able to communicate this information to our guests via phone, e-mail or in writing.
Complete all the reservations made through channels including phone, email and online booking engines to the highest standards following all required policies and procedures.
Be able to book all-inclusive packages, including room, activities, food and beverage and other package components.
Work with multi resort systems for scheduling and booking package components.
Adhere to all department, resort and corporate policies including Privacy and Business Conduct policies and procedures.
Assist with data input or any other clerical task as needed.
Complete a daily personal report including calls handled, conversion rate, and accuracy checks and ensure any tasks needed to be followed up by a supervisor, or another agent are noted and flagged to be addressed by appropriate person in a timely manner.

Experience / Requirements:

Previous reservations call center experience, or experience working multi phone system where multitasking is an asset.
Previous sales experience in the hospitality industry, computer literacy, phone sales experience preferred.
Attention to detail, thrives in a multi-tasking environment.
Comfortable with the use of multiple computer systems and phone, internet, e-mail and other computer applications in order to communicate with customers.
Available for work weekends and varied hours (evenings, early mornings)
Communicates clearly and effectively and able to empathize and build rapport with a wide variety of customers.
Solution oriented team player

Quick apply

Refine Your Search

reservation agent jobs in panorama, bc

Reservation Agent (Winter)

Reservations Agent

Front Desk Agents (Winter)

Front Desk Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Travel Consultant

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